Optical Sales Associate
1 week ago
About EssilorLuxottica
EssilorLuxottica is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.
We are passionate about bringing people better sight and improving their quality of life.
Job Summary
The Apprentice Optician is responsible for delivering exceptional customer service and sales experience to our customers.
Main Responsibilities
- Customer Service
- Convey a commitment to providing unsurpassed customer service by performing the key steps of our sales model.
- Serve as a center of excellence for others, focusing on delivering Right the First Time and modeling our service and selling model.
- Sales and Merchandising
- Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs.
- Suggest improvements and recommend solutions to problems.
- Product Knowledge
- Stay up-to-date on current optical theory and merchandise.
- Be knowledgeable about our products and services.
- Operational Excellence
- Operate the Point of Sale terminal with accuracy and attention to detail.
- Ensure finished eyewear meets our optical standards and customer requirements.
- Team Player
- Work collaboratively with other retail associates to achieve store results.
- Take pride in the appearance of the store and ensure visual displays are in accordance with our planograms.
Requirements
- Education
- High school graduate or equivalent.
- Experience
- Part of a sanctioned Apprentice Program.
- Skills
- Strong customer service skills.
- Knowledge of current optical theory and merchandise.
- Strong basic math skills.
- Awareness of current fashion trends.
Preferred Qualifications
- Actively studying for our Quality, Fitting and Adjusting Program.
- Optical dispensing experience.
- Previous customer service and retail experience.
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