Optical Sales Associate

2 months ago


Greenville, South Carolina, United States EssilorLuxottica Full time

Job Summary

The Apprentice Optician is a key role in the EssilorLuxottica team, responsible for delivering exceptional customer service and sales techniques to grow in their career. As a member of our team, you will learn about the optical industry and develop the skills needed to succeed in this dynamic field.

Key Responsibilities

  • Convey a commitment to providing unsurpassed customer service by performing the key steps of our sales model.
  • Serve as a center of excellence for others, focusing on delivering high-quality results and modeling our service and selling model.
  • Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs.
  • Anticipate and resolve customer problems, exploring underlying causes and developing long-term solutions.
  • Provide education on LensCrafters' guarantees and services, including eyewear protection plans and care tips.
  • Operate the Point of Sale terminal, inputting customer and prescription information with accuracy and attention to detail.
  • Collect payment and manage transactions, following company security procedures.
  • Maintain a safe working environment and report any potential safety hazards.

Requirements

  • High school graduate or equivalent
  • Part of a sanctioned Apprentice Program
  • Strong customer service skills, including communication, listening, and teamwork
  • Knowledge of current optical theory and merchandise
  • Basic math skills and familiarity with POS, computers, and calculators
  • Awareness of current fashion trends and sales skills


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