IT Support Specialist

1 week ago


Alamo, California, United States NebulaTech Full time
About the Role

We are seeking a skilled IT Helpdesk / Support employee to join our team in Haren (Ems). As a global company with 1,400 employees and 24 locations, we specialize in mobile space solutions using container construction.

Key Responsibilities:

  • Provide telephone and written support to our users
  • Manage tickets and communicate with colleagues in the IT department
  • Perform onsite support activities
  • Maintain our knowledge database

Requirements:

  • Completed education or similar qualifications
  • IT knowledge and a customer-oriented mindset
  • Previous experience in customer service, helpdesk, or support as an IT specialist is desirable but not mandatory
  • Good English skills and knowledge of ticket systems are also a plus

What We Offer:

  • Unlimited employment contract
  • Comprehensive onboarding program
  • Mentor to support you during your training
  • Fresh fruit and drinks
  • Various health initiatives and massage appointments
  • Company fitness program with access to thousands of gyms and pools throughout Germany for only 25€ per month
  • Individual development opportunities and interesting training courses
  • Company pension plan and other benefits

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