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Client Partner
2 months ago
At MediaRadar, we are seeking a highly skilled Client Partner to join our team. As a key member of our commercial team, you will be responsible for driving retention and growth across our book of business.
Key Responsibilities- Account Management: Develop and execute account plans to meet retention and growth targets, ensuring they are up to date and actionable.
- Relationship Building: Identify and build relationships with key champions and leaders across our clients' organizations.
- Commercial Activity: Drive commercial activity, including commercial negotiations, and escalate to leadership when support is needed.
- Customer Success: Partner with Customer Success and Customer Support teams to resolve customer issues swiftly and provide best-in-class customer experience.
- Renewal Management: Document client engagement activity and proactively manage the renewal pipeline.
- Industry Insights: Stay abreast of media industry developments and share industry learnings with the broader commercial team.
- Experience: Proven experience working with SMB clients and managing and growing a book of business.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with key stakeholders.
- Collaboration: Ability to work collaboratively across teams to deliver a seamless client experience.
- Adaptability: Comfortable with a fast-paced environment and adaptable to changing priorities.
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Flexible PTO
- Commuter Benefits
- Gym Discounts
- Summer Fridays
We are committed to creating a diverse, inclusive, and welcoming environment for all employees. We are proud to be an equal opportunity employer.
