Store Operations Manager

1 month ago


Thorofare, New Jersey, United States Walgreens Full time

Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity.

Key Responsibilities

  • Open and close the store in the absence of management, ensuring all systems are started up and cash handling is accurate.
  • Complete product returns, order voids, and customer refunds, and provide change as requested.
  • Model and deliver a distinctive and delightful customer experience.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assist with and coach other team members to work with warehouse and vendor ordering process.
  • Responsible and accountable for registering all related sales on assigned cash register.
  • Assist manager or assistant store manager in reviewing order exceptions and reverse logistics.
  • Assist manager or assistant store manager in evaluating and developing displays.
  • Maintain accurate inventory counts and ensure the Outdate program is followed.
  • Responsible for basic department pricing and making daily price changes.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment.
  • Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Requirements

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

Preferred Qualifications

  • Prefer the knowledge of store inventory control.


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