Assistant Branch Manager
4 weeks ago
At Trustco Bank, we are seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations, you will be responsible for overseeing the efficient operation of the branch, ensuring all operational functions are completed properly, and providing exceptional customer service.
Key Responsibilities:
- Manage the branch in the absence of the Branch Manager
- Supervise head tellers and tellers
- Build and promote branch identity, drive sales, and improve customer service
- Provide quality customer service and handle customer issues
- Review and approve requests, including cashing large checks and authorizing bank checks
Requirements:
- High school diploma or equivalent education or experience
- Supervisory experience
- Customer service experience
- Cash handling experience
- Effective verbal communication skills
Preferred Qualifications:
- Bachelor's degree
- Previous banking experience
Work Environment:
The work environment is typical of a retail banking setting, with ambient room temperatures, lighting, and equipment. The ability to lift 10 to 20 pounds, stand for long periods, and use hands to operate office machines is required.
Affirmative Action Plan/Equal Employment Opportunity Statement:
Trustco Bank is an equal opportunity/affirmative action employer. We are committed to providing equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status.
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