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Housekeeping Supervisor

1 month ago

Houston, Texas, United States Hilton Houston Medical Center Full time
Job Summary:

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are clean and well-maintained. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Leadership and Supervision: Supervise and train housekeeping staff to ensure they are meeting the highest standards of cleanliness and customer service.
  • Quality Control: Conduct regular inspections of guest rooms and public areas to ensure they meet the hotel's quality standards.
  • Staff Management: Manage the daily assignments and schedules of housekeeping staff, ensuring that all tasks are completed efficiently and effectively.
  • Communication: Communicate effectively with other departments, including front desk, engineering, and maintenance, to ensure that all guest requests are met.
  • Problem-Solving: Troubleshoot and resolve any issues that may arise, such as guest complaints or equipment malfunctions.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience: At least 2-3 years of experience in a hotel or hospitality setting, with a focus on housekeeping or a related field.
  • Skills: Strong leadership and communication skills, with the ability to work effectively in a fast-paced environment.
About Us:

Hilton Houston Plaza/Medical Center is a leading hotel in the Texas Medical Center, offering a unique blend of comfort, convenience, and hospitality. Our team is dedicated to providing exceptional service to our guests, and we are seeking a highly motivated and experienced Housekeeping Supervisor to join our team.

Benefits:
  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a focus on developing the skills and expertise of our team members.
  • Recognition and Rewards: We recognize and reward our team members for their hard work and dedication, with a focus on providing a positive and supportive work environment.