Housekeeping Supervisor

2 days ago

Houston, Texas, United States Houston Marriott Westchase Full time
About Us

At Houston Marriott Westchase, we pride ourselves on creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Job Summary

We are seeking an experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will play a crucial role in ensuring an attractive and well-maintained hotel by inspecting guest rooms to ensure they meet hotel standards.

Responsibilities
  • Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
  • Inspect guest rooms, public areas, and heart of the house for cleanliness.
  • Train and motivate team members.
  • Maintain a regularly scheduled cleaning program.
  • Maintain supply and linen inventories.
  • Update room statuses in the computer.
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
  • Complete ongoing required training and development to maximize potential.
  • Follow company procedures and follow required best practices and exceed brand standards.
Requirements
  • At least 2 years of experience working in a hotel housekeeping department in a lead or supervisory role.
  • Ability to speak, read, and write the English language sufficient to understand job directions, read documents, and communicate with guests and staff.
  • Ability to lift, carry, and move linens/objects, weighing up to 50 lbs; able to push, pull cart without assistance up to 200 lbs.
  • Must be able to spend the majority of the day, up to the entire 8-hour shift, walking, with repetitive twisting, bending, side-to-side movement, pushing, and pulling.
  • General knowledge of cleaning chemicals and their safety preferred.
  • Strong attention to detail required.
  • Must be capable of staying calm and professional while working in a fast-paced environment with multiple interruptions.
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities.
  • Must be able to work any day of the week, including weekends and holidays.
  • Able to be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as they arise.
  • Able to work well in stressful high-pressure situations with a sense of urgency when needed.
Benefits
  • Exclusive Marriott and Pyramid Global Hospitality hotel discounts worldwide at our award-winning hotels.
  • Mental wellbeing support for you and your loved ones.
  • 401k after 90 days, with a company match to 6%.
  • Performance-based incentives and bonuses.
  • Generous paid time off.
  • Professional guidance and support.
  • Competitive health, dental, and vision insurance plans.
  • Pet insurance for your furry companions.
  • Skill-enhancing job training.
  • Company-paid and Optional Life and Accidental Insurance.
  • Supplemental Accident, Critical Illness, and Hospitalization Plans.
  • Employee Assistance Program (EAP).
  • Health Flexible Spending Account (FSA).
About Us

At Houston Marriott Westchase, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

We are an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

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