**Assistant Manager

4 weeks ago


Hanceville, Alabama, United States Travel Centers Of America Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at TravelCenters of America. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Fuel Building, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Team Management: Lead and motivate a team of staff to meet and exceed performance standards, providing coaching and development opportunities to ensure their growth and success.
  • Operations and Marketing: Assist the General Manager with the development and implementation of operational and marketing strategies to drive business growth and improve customer satisfaction.
  • Staffing and Training: Recruit, hire, train, and retain high-quality team members, ensuring that they have the skills and knowledge needed to provide excellent customer service and support.
  • Financial Management: Help achieve financial objectives by effectively managing people, products, services, and facility processes, with a focus on revenue and profit growth.
  • Safety and Compliance: Ensure that all safety standards and operational guidelines are followed, and that vendor relationships are managed in accordance with company policies.
Requirements
  • Leadership Experience: Proven track record of leadership and management experience in a retail or hospitality environment.
  • Supervisory Skills: Ability to lead, motivate, and develop a team of staff to achieve business objectives.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with staff, customers, and vendors.
  • Technical Skills: Proficient in Microsoft Office and operational understanding of POS software.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and holidays.
What We Offer
  • Competitive Compensation: Competitive wages and annual bonus opportunity.
  • Benefits Package: Medical, dental, vision, and life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, and on-site meal discounts.
  • Professional Development: Opportunities for growth and advancement, with a focus on developing the skills and knowledge needed to succeed in a fast-paced retail environment.
Work Environment

Our travel centers serve thousands of customers every day, and our team must reflect the diversity and individuality of our customers. We are committed to equal employment opportunity and welcome applications from diverse candidates.


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