Clinical Nurse Lead

2 weeks ago

Phoenix, Arizona, United States Phoenix Children's Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Nurse Lead to join our team at Phoenix Children's Hospital. As a Clinical Nurse Lead, you will play a critical role in coordinating shift operational flow, ensuring quality patient care, and promoting a positive work environment.

Key Responsibilities
  • Coordinate daily clinical operational activities, ensuring quality family-centered care is delivered in an efficient work environment.
  • Manage patient throughput, balancing unit patient care activities while overseeing the delivery of patient care, admissions, discharges, transfers, and routine clinical care.
  • Oversee staffing processes, coordinating assignments using established staffing levels to match individualized patient needs with staff competencies and skill mix.
  • Monitor unit environment, ensuring staff has necessary supplies, equipment, information, and resources to provide quality patient care in a safe work environment.
  • Staff, schedule, and appropriately use nursing and support staff.
  • Document and update scheduling, occurrence reports, patient/family concerns, and quality indicators in real-time, maximizing resolution prior to the end of the shift.
  • Provide a report to the manager or designee on patient throughput, staffing processes, unit environment, schedules, occurrence reports, patient/family concerns, and quality indicators.
  • Collaborate with the manager to lead, create, and maintain an environment that advocates for staff and promotes individual/team engagement through clinical expertise and professional leadership.
  • Demonstrate and promote clinical leadership, serving as a clinical and system expert with nursing and an interdisciplinary team member in the assessment, development, implementation, and evaluation of the age-specific individualized patient/family-centered plan of care.
  • Promote a culture of learning, resulting in staff/team development and retention.
  • Achieve departmental outcomes, aligning and managing to organization metrics.
  • Identify, facilitate, and lead departmental performance improvement projects that enhance patient care delivery systems as well as staff, patient, family, and customer satisfaction.
  • Ensure timely completion and investigation of occurrence reports, proactively identifying patient safety risks and participating in risk avoidance strategies.
  • Take an active interest in accountability for key operational functions, including patient safety issues, timely resolution of complaints, quality improvement initiatives, survey preparation, and patient/family satisfaction follow-up.
  • Makes decisions that demonstrate sound stewardship of financial resources, collaborating with the team to meet departmental/organization financial goals.
  • Serve as a daily operational resource to staff and in the management of supplies and equipment.
  • Take personal responsibility to adhere to department/organization policies and procedures, compliance, and regulatory agency requirements.
  • Collaborate with leadership team to develop, review, revise, and implement evidence-based policies and procedures on an ongoing basis, to assure department consistency and compliance with hospital standards/safety and accrediting bodies.
Requirements
  • Bachelor's degree in Nursing or related field.
  • Current RN licensure in the state of Arizona.
  • Minimum 3 years of experience in a pediatric nursing leadership role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

Phoenix Children's Hospital offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including tuition reimbursement and continuing education programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced nursing professional looking for a challenging and rewarding role, please submit your application today.

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