Patient Financial Services Supervisor
4 weeks ago
As a key member of the Kaiser Permanente team, the Patient Financial Services Supervisor will be responsible for directing and coordinating business operations for Patient Financial Services. This role requires a strong leader who can ensure compliance with organizational and industry standards, while promoting best practices for collection efficiency and revenue maximization. The ideal candidate will have a proven track record of supervising staff, developing and implementing business operations process changes, and promoting a strong customer service orientation.
Key Responsibilities:
- Plan, coordinate, direct, and supervise activities of assigned Patient Financial Services area, ensuring accuracy and efficiency of business operations.
- Develop and implement business operations process changes, work plans, and efficiency improvement strategies to enhance quality of service.
- Responsible for all aspects of PFS operations, including billing, collecting, working with vendors, generating statements, resolving patient billing complaints, meeting department metrics and expectations, etc.
- Provide guidance to other departments related to PFS-related matters and stay abreast of all regulatory changes and requirements.
- Hire, train, supervise, counsel, discipline, and terminate assigned staff as appropriate.
Requirements:
Minimum three (3) years medical insurance claims processing and collections or related experience in the healthcare industry.Minimum three (3) years of experience in leading, managing, and supervising staff, preferably in a healthcare environment.Bachelor's degree in business administration, related field, or four (4) years of directly related experience.Demonstrated ability to perform diversified clerical functions and basic accounting procedures.Demonstrated knowledge of business operations and organizational practices and procedures.Demonstrated familiarity with medical charts and fee schedules.Knowledge of medical terminology, CPT-4 and ICD-9-CM coding.Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity, innovation, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, team building, teamwork, and written communication.Demonstrated knowledge of state, federal, and community agencies, insurance carriers, and intermediaries.Strong verbal and written communication skills and excellent presentation skills.Excellent negotiating and analytical skills.
Preferred Qualifications:
Project management experience.
-
Supervisor Patient Financial Services
2 months ago
Wailuku, United States Kaiser Permanente Full timeJob Summary:As a Supervisor Patient Financial Services at Kaiser Permanente, you will play a critical role in directing and coordinating business operations for Patient Financial Services. This position is responsible for ensuring compliance with organizational and industry standards, supervising staff activities, and promoting best practices for collection...
-
Patient Financial Services Supervisor
2 months ago
Wailuku, United States Kaiser Permanente Full timeJob Summary:As a key member of the Kaiser Permanente team, the Patient Financial Services Supervisor will play a critical role in directing and coordinating business operations for Patient Financial Services. This position is responsible for ensuring compliance with organizational and industry standards, supervising staff activities, and promoting best...
-
Patient Financial Services Director
4 weeks ago
Wailuku, Hawaii, United States Rose International Full timeJob Title: Patient Financial Services SupervisorAt Rose International, we are seeking a highly skilled and experienced Patient Financial Services Supervisor to join our team. As a key member of our organization, you will play a critical role in ensuring the efficient and effective operation of our Patient Financial Services department.Key...
-
Patient Financial Services Director
3 weeks ago
Wailuku, Hawaii, United States Randstad Full timePatient Financial Services Supervisor Job DescriptionJob Summary:Responsible for directing and coordinating business operations for Patient Financial Services.Supervises staff activities to ensure compliance with organizational and industry standards.Identifies quality issues, advises management, and implements solutions.Key Responsibilities:Directs and...
-
Supervisor Patient Financial Services
6 months ago
Wailuku, United States Kaiser Permanente Full timeDescription: Job Summary:Directs and coordinates business operations for Patient Financial Services. This position is responsible for the day to day operations of the department to ensure compliance with organizational and industry standards. Supervises staff activities that promote best practices for collection efficiency and maximization of revenue....
-
Patient Access Services Lead
1 month ago
Wailuku, United States Kaiser Permanente Full timeDescription: Job Summary: Under indirect supervision, performs variety of patient registration, telephone, reception, cashiering and clerical duties; implements, maintains and assumes responsibilities of patient registration, insurance verification, notification & authorizations, and scheduling- ensuring adequate staff is available for operations; trains,...
-
Patient Access Services Lead
3 weeks ago
Wailuku, Hawaii, United States Kaiser Permanente Full timeJob Summary:As a Patient Access Services Lead at Kaiser Permanente, you will play a vital role in ensuring the smooth operation of our patient registration, telephone, reception, and cashiering processes. Under indirect supervision, you will perform a variety of duties, including implementing and maintaining patient registration, insurance verification,...
-
Patient Access Services Lead
4 weeks ago
Wailuku, Hawaii, United States Kaiser Permanente Full timeJob Summary:As a Patient Access Services Lead at Kaiser Permanente, you will play a vital role in ensuring the smooth operation of our patient registration, insurance verification, and scheduling processes. Under indirect supervision, you will perform a variety of duties, including training and orienting new employees, reviewing and auditing registration...
-
Program Supervisor I/II
4 weeks ago
Wailuku, Hawaii, United States Child and Family Services Full timeJob Title: Program Supervisor I/IIChild & Family Service is seeking a highly skilled and experienced Program Supervisor I/II to oversee the day-to-day operations of our IHBS/MHV services. As a key member of our team, you will be responsible for supervising and mentoring staff, ensuring contract requirements are met, and providing direct service backup as...
-
Patient Care Technician
10 hours ago
Wailuku, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** + Training provided + Rotational shifts + Must be flexible to work any shift Monday - Saturday PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the...
-
Patient Care Technician
3 weeks ago
Wailuku, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** + Training provided + Rotational shifts **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and...
-
Financial Counselor Representative
4 weeks ago
Wailuku, Hawaii, United States Kaiser Permanente Full timeJob Summary: As a Financial Counselor Representative at Kaiser Permanente, you will play a critical role in advising patients and their families on health plan benefits, exclusions, and financial obligations. You will collect and verify membership and insurance eligibility, process applications for medical financial assistance, and document all pertinent...
-
Program Supervisor I/II Position
4 weeks ago
Wailuku, Hawaii, United States Child and Family Services Full timeProgram Supervisor Job SummaryChild and Family Service is seeking a skilled Program Supervisor to oversee the day-to-day operation of our assigned services. The successful candidate will provide direct supervision to staff, ensure contract requirements are met, and backup direct service staff when needed.Key Responsibilities:Supervise and oversee the...
-
PFS Supervisor
3 weeks ago
Wailuku, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionJob Posting: PFS SupervisorLocation: Maui, HIType: Contract to HirePay: $36hr max payPosition Overview:We are seeking a PFS Supervisor to oversee operations within our Patient Financial Services department. This role requires a unique skill set, involving management of denial resolutions, collections oversight, and compliance...
-
Patient Care Assistant
4 weeks ago
Wailuku, United States Kaiser Permanente Full timeJob SummaryUnder the indirect supervision of a Unit Supervisor and the direction of licensed staff, this role performs a variety of non-professional patient care duties in an inpatient hospital setting. The successful candidate will be responsible and accountable for assigned tasks.Essential ResponsibilitiesAssists with ongoing data collection and identifies...
-
Medical Records Supervisor
4 weeks ago
Wailuku, Hawaii, United States Kaiser Permanente Full timeJob Summary:As a Medical Records Supervisor at Kaiser Permanente, you will oversee the daily operations of the Health Information Management (HIM) department, ensuring the accurate and timely processing of electronic medical records and paper records. You will supervise and coordinate the activities of chart management, medical transcription services, and...
-
Medical Laboratory Supervisor
4 weeks ago
Wailuku, United States American Esoteric Laboratories Full timeMedical Technologist Supervisor Job DescriptionWe are seeking a highly skilled Medical Technologist Supervisor to join our team at American Esoteric Laboratories. As a Medical Technologist Supervisor, you will be responsible for leading a team of medical technologists and ensuring the smooth operation of our laboratory.Key Responsibilities:Supervise and...
-
Medical Records Supervisor
3 weeks ago
Wailuku, Hawaii, United States Kaiser Permanente Full timeJob Summary:We are seeking a highly skilled Medical Records Supervisor to oversee the Health Information Management (HIM) department in our Maui Health location. The successful candidate will be responsible for supervising and coordinating daily operations, including record processing, physician deficiency analysis, data integrity, transcription, and...
-
Medical Records Supervisor
3 weeks ago
Wailuku, United States Kaiser Permanente Full timeJob Summary:As a Medical Records Supervisor at Kaiser Permanente, you will oversee the daily operations of the Health Information Management (HIM) department, ensuring the accurate and timely processing of electronic medical records (EMRs) and paper records. Your responsibilities will include supervising and educating staff on standard business practices,...
-
Patient Care Technician
7 days ago
Wailuku, United States Fresenius Medical Care Full timeTraining providedRotational shiftsPURPOSE AND SCOPE:Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under...