Associate Team Leader

1 week ago


Oakland, California, United States H&R Block Full time
About the Role

We are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail operations team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.

Key Responsibilities
  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines
Requirements
  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
About H&R Block

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block.


  • Quality Team Leader

    1 week ago


    Oakland, California, United States Bay Area Rapid Transit Full time

    Job SummaryWe are seeking a highly skilled Quality Team Leader to join our team at Bay Area Rapid Transit (BART). As a key member of our Rolling Stock & Shops department, you will be responsible for leading a team of maintenance technicians in performing scheduled maintenance, troubleshooting, and repair of electrical, electronic, electro-mechanical,...


  • Oakland, California, United States OSI Group Full time

    About OSI Group:Our organization comprises over 20,000 professionals across 18 nations. We foster an environment where diverse perspectives are valued, and where you can develop and reach your full potential. We believe in the power of individual contributions to make a significant impact.Why Choose OSI Group?In addition to standard benefits offered by...


  • Oakland, California, United States OSI Group Full time

    About OSI Group:Our organization consists of over 20,000 dedicated employees across 18 countries. We foster a workplace where diverse perspectives are embraced, allowing for personal and professional growth. At OSI, we believe that every individual can contribute meaningfully to our success.Why Choose OSI Group?In addition to standard benefits offered by...


  • Oakland, California, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Prepared Foods Team Leader to join our team at Whole Foods Market. As a key member of our prepared foods department, you will be responsible for leading a team of food service professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLeadership and Team...

  • Clinical Team Leader

    1 month ago


    Oakland, California, United States Fred Finch Youth Center Full time

    We are proud to offer a dynamic work environment at Fred Finch Youth & Family Services, where our team consistently makes a meaningful impact in supporting individuals with mental health challenges.Whether you are at the beginning of your career journey or an experienced professional, we offer opportunities for growth and development.Our team is comprised of...


  • Oakland, California, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As an Associate Team Leader, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients. Your primary focus will be on ensuring quality and consistent...

  • Seafood Team Lead

    2 weeks ago


    Oakland, California, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly motivated and experienced Seafood Associate Team Leader to join our team at Whole Foods Market. As a key member of our seafood department, you will be responsible for assisting the team leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance,...

  • Area Leader

    2 weeks ago


    Oakland, California, United States 7-Eleven Full time

    Job Title: Area LeaderAre you a seasoned retail professional looking for a challenging and rewarding role? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Area Leader to join our team at 7-Eleven, Inc.About the RoleAs an Area Leader, you will be responsible for overseeing 12-14 store...

  • Area Leader

    2 weeks ago


    Oakland, California, United States 7-Eleven Full time

    Job Title: Area LeaderAre you a seasoned retail professional looking for a challenging and rewarding role? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Area Leader to join our team at 7-Eleven, Inc.About the Role:As an Area Leader, you will be responsible for overseeing 12-14 store...

  • Team Associate

    3 days ago


    Oakland, California, United States Golden Gate Bell Full time

    About Golden Gate BellAt Golden Gate Bell, we pride ourselves on being a people-first company with a small company feel. We're a dynamic team of over 6,000 members, and we're growing every day.Job SummaryWe're seeking a motivated and enthusiastic Team Member to join our team. As a Team Member, you'll play a critical role in building brand and customer...


  • Oakland, California, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled and experienced Category Leader, Senior to join our team at Rose International. This is a critical role that requires a strong understanding of procurement strategies and category management principles.Key ResponsibilitiesManage top-tier suppliers and maintain awareness of industry and market trends through ongoing...


  • Oakland, California, United States Gensler Full time

    Job Title: Regional Practice Area LeaderWe are seeking a highly skilled and experienced Regional Practice Area Leader to join our team at Gensler. As a key member of our Sports Practice Area, you will be responsible for building and leading our NW Region Sports Practice Area, coordinating client management and the development of new business, and developing...


  • Oakland, California, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly motivated and experienced Prepared Foods Associate Team Leader to join our team at Whole Foods Market. As a key member of our prepared foods department, you will be responsible for leading and developing a team of team members, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLead and...

  • Sales Associate

    3 weeks ago


    Oakland, California, United States The Salvation Army Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our retail team at The Salvation Army. As a Sales Associate, you will play a vital role in providing excellent customer service, maintaining a clean and organized store environment, and contributing to the success of our sales team.Key ResponsibilitiesCustomer...

  • Sales Associate

    4 weeks ago


    Oakland, California, United States The Salvation Army Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our retail team at The Salvation Army. As a Sales Associate, you will play a vital role in providing excellent customer service, maintaining a clean and organized store environment, and contributing to the success of our sales team.Key ResponsibilitiesCustomer...

  • Sales Associate

    4 weeks ago


    Oakland, California, United States World Market Inc Full time

    About the RoleAs a Sales Associate at World Market Inc, you will be the face of our brand, providing exceptional customer service and creating a welcoming shopping experience for our customers. You will be responsible for a variety of duties, including:Providing top-notch customer service, ensuring that every customer leaves the store feeling valued and...


  • Oakland, California, United States Salvationarmytucson Full time

    Culinary Operations Leader -Job Category: Food Services Requisition Number: KITCH006183Job OverviewPosition: Culinary Operations Leader, Full-Time Opportunity with Benefits Based on ExperienceOrganization: Salvation Army Tucson, a comprehensive rehabilitation facility, is seeking a Culinary Operations Leader to enhance our vibrant team. This role encompasses...


  • Oakland, California, United States Titanium Healthcare Full time

    Job Title: Enhanced Care Management LeaderAt Titanium Healthcare, we are seeking an experienced Enhanced Care Management Leader to join our team. As a key member of our care management team, you will play a pivotal role in guiding and supporting a team of Lead Care Managers, ensuring the provision of high-quality care to our members.Key...


  • Oakland, California, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.We have a diverse team of over 114,000 colleagues serving...


  • Oakland, California, United States VCA Animal Hospitals Full time

    About the RoleWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at VCA Animal Hospitals. As a key member of our veterinary team, you will be responsible for providing top-notch care to our patients and their owners.Key ResponsibilitiesProvide high-quality medical care to patients, including examinations, diagnoses, and...