Service Center Team Lead
7 days ago
We're seeking a motivated and experienced Service Center Team Lead to join our dynamic team at Big Brand Tire & Service. As a key member of our operations team, you'll be responsible for overseeing the day-to-day activities of our service center, ensuring exceptional customer satisfaction, and driving business growth.
About Our Company:
Big Brand Tire & Service is a leading provider of tire and automotive repair services with over 50 years of experience. We pride ourselves on maintaining a family-like atmosphere and investing in the growth and development of our team members.
The Role:
This exciting opportunity involves supervising service teams, ensuring efficient operations, and maintaining high levels of customer satisfaction. As a Service Center Team Lead, you'll be responsible for:
Key Responsibilities:
* Supervise service teams to ensure efficient operations
* Ensure high levels of customer satisfaction through exceptional service
* Meet or exceed performance targets by implementing effective strategies
* Adhere to company sales strategy and core values
* Train and develop service team members to improve performance
What We Offer:
Competitive hourly rate: $58,000 - $85,000 (based on base pay, commission, overtime, manager incentive bonus, and paid benefits)
Opportunities for professional development and career advancement
ASE certification reimbursement
Paid vacation and holidays
Medical, dental, and life insurance
Vision, voluntary life, and accident insurance available
401k plan with company match
Employee discounts and perks
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