Tire and Service Operations Manager

1 week ago


Nevada City, California, United States Big Brand Tire & Service Full time
Tire and Service Operations Manager Job Description:
Are you passionate about delivering exceptional customer experiences and driving business growth? Do you have a solid understanding of automotive repair and sales principles? If so, we'd love to hear from you

About Our Company:
Big Brand Tire & Service has been a leading provider of tire and automotive repair services for over 50 years. We're committed to maintaining a family-like atmosphere and investing in the growth and development of our team members.

The Role:
This key position involves overseeing the day-to-day operations of our service center, ensuring exceptional customer satisfaction, and driving business growth. As a Tire and Service Operations Manager, you'll be responsible for meeting or exceeding performance targets by implementing effective strategies, providing exceptional customer service, and managing service teams effectively.

Key Responsibilities:
* Meet or exceed performance targets by implementing effective strategies
* Provide exceptional customer service and ensure high levels of guest satisfaction
* Oversee daily operations and manage service teams effectively
* Sell tires and wheels, services, and repairs while maintaining product knowledge
* Adhere to company sales strategy and core values

What You'll Get:
Competitive hourly rate: $58,000 - $85,000 (based on base pay, commission, overtime, manager incentive bonus, and paid benefits)
Opportunities for professional development and career advancement
ASE certification reimbursement
Paid vacation and holidays
Medical, dental, and life insurance
Vision, voluntary life, and accident insurance available
401k plan with company match
Employee discounts and perks

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