Housekeeping Department Manager

6 days ago


Richmond, Virginia, United States Compass Group USA Full time
Job Summary

As an Environmental Services Director, you will be responsible for overseeing the operational needs of the Housekeeping Department. This role requires strong leadership and communication skills to coordinate tasks with Assistant Directors and Operations Managers, as well as serve as a liaison between administration and hospital departments.

Key Responsibilities:
  • Monitor and analyze departmental financial data and statistics to ensure budget compliance.
  • Develop and recommend department operating budgets and ensure efficient resource allocation.
  • Coordinate housekeeping activities with other departments to maintain a clean and safe environment.
  • Actively communicate with administration and other hospital departments to ensure seamless operations.
  • Plan, prioritize, direct, coordinate, and supervise functions and activities of the department.
  • Establish work standards and workflow to optimize productivity.
  • Develop and implement policies and procedures for departmental operations.
  • Ensure compliance with all regulatory agencies and industry standards.
  • Proactively achieve facility goals and objectives, demonstrating quality leadership in meeting performance plans.
  • Develop and maintain job descriptions for department staff and encourage participation in education programs.
Preferred Qualifications:
  • Four-year college degree and equivalent related experience required.
  • Three years of housekeeping management experience at a healthcare account required.
  • Ability to analyze and interpret financial and other data.
  • General intuition for business and excellent social skills.
  • High customer service and quality demeanor.
  • Ability to work under pressure of tight deadlines.
  • Ability to apply a participative approach to leading staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
  • Excellent stress leadership skills, administrative and interpersonal, and follow-through (with associates and clients) skills required.
  • Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.


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