Patient Accounts Coordinator/Hybrid Specialist

2 days ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
Job Overview

Hospice of the Western Reserve operates in celebration of individual worth, striving to relieve suffering and enhance comfort.

We believe our success starts with our employees, who live shared core values: Compassion, Excellence, Equality, Integrity, Service, and Stewardship.

We have a passion for purpose-driven work. If you share this passion, we invite you to explore this opportunity.

Key Responsibilities
  • Perform account receivable processes, verifying medical insurance coverage and collecting revenue from payors.
  • Ensure patients' primary and secondary insurances are verified and documented in the electronic medical record.
  • Investigate and verify changes in patients' medical insurance benefits.
  • Coordinate Financial Assessment and Payment Agreement process for uninsured patients.
  • Analyze and audit Level of Care against patient service location.
  • Process Medicare Notice of Elections according to established procedures.
  • Maintain Revenue Cycle Key Performance Indicators targets as set by the Chief Financial Officer.
Requirements
  • Two or more years of experience with electronic medical records preferred.
  • High school diploma required.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Ability to compose and type business correspondence.
  • Must be detail-oriented and able to work in a fast-paced environment.
About Our Benefits

Total Rewards Package includes Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts.

Tuition Assistance available.

This is a non-exempt role with a technology package provided.

Protocols in place for well-being during COVID-19.



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