Patient Care Coordinator for Medicare Population
6 days ago
We are seeking a dedicated and compassionate Medical Social Worker to join our team at Oak Street Health Inc.
Job Summary:
The Medical Social Worker will be responsible for providing comprehensive care coordination services to our highest-risk patients, collaborating with the interdisciplinary care team to support the psychosocial needs of our patients.
About Us:
Oak Street Health is a mission-driven company that provides personalized primary care to older adults on Medicare. We are committed to rebuilding healthcare as it should be, focusing on quality over volume and centered around our patients' communities.
Salary:
$63,500 - $80,000 per year, depending on experience.
Key Responsibilities:
- Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits.
- Partner with the patient and their support persons to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan.
- Maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met.
- Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits.
- Provide longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life.
- Educate patients on supportive care options and provide goals of care counseling, support, and advocacy at all stages of the patient journey.
- Meet with care teams to collaborate and generate creative solutions to patient issues, and spearhead intervention in situations with complex psychosocial dynamics.
- Complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions.
- Partner with Community Health Workers and provide clinical guidance and consultation regarding complex patient needs to these team members.
Requirements:
- Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE).
- Minimally licensed in the state where OSH Center is located.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
- Proficient computer skills (including Microsoft, GSuite, and electronic medical records).
- US work authorization.
Preferred Qualifications:
- Prior experience with complex care coordination and/or population healthcare management.
- Familiarity with using metrics and data to guide practice and drive outcomes.
- Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years.
Benefits:
- Paid vacation, sick time, and investment/retirement 401K match options.
- Health insurance, vision, and dental benefits.
- Opportunities for leadership development and continuing education stipends.
- New centers and flexible work environments.
- Opportunities for high levels of responsibility and rapid advancement.
Contact Information:
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