Sales and Customer Service Professional

4 days ago


Decatur, Illinois, United States Logmet Solutions Full time

LogMet Solutions seeks an experienced Sales Assistant to oversee daily operations and provide excellent customer service. The ideal candidate will be a key contributor to our sales team's success.

Responsibilities:
  • Answer incoming inquiries in a professional manner.
  • Resolve issues or assign tasks to the appropriate person.
  • Follow up on sales quotes or orders and provide status updates.
  • Collaborate with others on any issues as quickly as possible.
  • Fully document all work performed and communications delivered to customers.
  • Learndomestic knowledge of other roles.
  • Enter orders as needed.
  • Report shipping discrepancies and customer requests for return (RMA).
  • Collaborate with vendor partners on bid proposals.
  • Prepare formal proposals (RFQs and RFIs).
  • Assist with Accounts Payables/Account Receivables Processing.

We estimate the salary for this position to be around $55,000 per year, based on industry standards and location.



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