Customer Service Sales Representative

3 days ago


Decatur, Illinois, United States Logmet Solutions Full time
Job Title: Customer Service Sales Representative

Logmet Solutions is a dynamic organization seeking an experienced Sales Associate to oversee the daily operations of our office and provide exceptional customer service. As a key member of our sales team, you will be responsible for handling inquiries, resolving issues, and collaborating with colleagues to drive business success.

Responsibilities:
  • Respond to customer inquiries in a professional manner
  • Resolve issues promptly and effectively
  • Foster strong relationships with customers and vendors
  • Contribute to cross-functional knowledge sharing
  • Accurately document all work performed and communications delivered
  • Enter orders as needed
  • Report shipping discrepancies and customer requests

Requirements: Five or more years of customer service experience; intermediate experience in Microsoft 365, Google Workspace, and Adobe; solid planning, organizational, and recordkeeping skills.

Salary Estimate: $55,000 - $65,000 per year, depending on location and experience.



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