Customer Service Ambassador

5 days ago


Decatur, Illinois, United States Family Dollar Full time

**Job Title:** Customer Service Representative

 

Family Dollar is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and driving sales growth.

 

**Key Responsibilities:

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with the selection of merchandise, including helping them find products and providing product information.
  • Complete cash register transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.

 

**Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced retail environment, with strong organizational and time management skills.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

 

**Compensation and Benefits:

 

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience, as well as opportunities for advancement and professional growth.

 

Estimated Salary: $40,000/year based on 40 hours/week and 52 weeks/year.



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