Lead Software Engineer – Cloud Storage Solutions

3 weeks ago

Seattle, Washington, United States DocuSign, Inc. Full time
Company Overview

DocuSign is at the forefront of transforming agreements into actionable solutions. With over 1.5 million clients and a billion users across more than 180 nations, our innovative offerings streamline business operations and enhance everyday life. Our Intelligent Agreement Management platform empowers organizations to unlock vital data trapped within documents, connecting them seamlessly to business systems and optimizing efficiency.

Role Overview

As a key member of the DocuSign Microservices Framework team, you will be responsible for developing and overseeing storage solutions that cater to all Microservices Framework service teams utilizing Public Cloud Azure. Your work will focus on several core areas: data management strategies, routing and sharding platforms, storage disaster recovery, and user access experience.

Key Responsibilities
  • Design, implement, and enhance Azure storage solutions tailored to the organization's data storage and retrieval requirements, collaborating with cross-functional teams to ensure alignment with business goals.
  • Take charge of features related to Event Hub, Event Bus, and HSM.
  • Work closely with internal service teams to fulfill feature requests associated with these storage types using Terraform and ADO pipeline.
  • Conduct storage architecture reviews for both new and existing service teams.
  • Establish and refine data metrics and alert systems to identify storage issues, providing troubleshooting support in production environments as needed.
  • Lead disaster recovery initiatives for Event Hub, Event Bus, and HSM.
  • Streamline disaster recovery processes through automation utilizing ADO and Python/Powershell scripts.
  • Coordinate with Program Managers and service teams to ensure regular execution of disaster recovery exercises.
  • Assist with the Routing Platform, including deployment, troubleshooting, feature implementation, validation, and on-call responsibilities.
Work Environment

Hybrid: Employees split their time between in-office and remote work, with a minimum expectation of in-office attendance.

Qualifications

Basic Requirements

  • 8+ years of practical software development experience in an object-oriented programming language such as C#, C++, or Java.
  • 2+ years of experience with cloud deployment and configuration tools, utilizing scripting and configuration platforms.
  • Proven ability to make data-driven decisions based on telemetry and metrics.

Preferred Qualifications

  • Experience in object-oriented programming for building shims/APIs, multi-threading, No-SQL database development, and Azure storage architecture.
  • Adept at thriving in a dynamic, fast-paced environment.
  • Interest in contributing to a highly available site.
  • Experience participating in on-call rotations.
  • A strong desire to learn new software technologies and platforms.
Compensation and Benefits

In accordance with applicable laws, the following pay range is provided:

Washington: $145,000 - $214,350.00 base salary.

This position is also eligible for bonuses, equity, and a comprehensive benefits package, including:

  • Paid Time Off: Earned time off and paid company holidays.
  • Paid Parental Leave: Up to six months off for new parents.
  • Health Benefits: Options for employer-paid health plans from day one.
  • Retirement Plans: Various retirement and pension programs with potential employer contributions.
  • Learning and Development: Opportunities for coaching, online courses, and education reimbursements.
  • Compassionate Care Leave: Paid time off for significant life events.
Company Culture

At DocuSign, we are dedicated to fostering trust and creating a more agreeable environment for our employees, clients, and communities. We prioritize listening, honesty, and integrity in our daily operations. Our commitment to diversity ensures that every team member has an equal opportunity to thrive and contribute meaningfully.

Equal Opportunity Employer

DocuSign is an Equal Opportunity Employer, committed to building a diverse team. We encourage applicants from all backgrounds to apply, ensuring that hiring decisions are based on experience, skills, and a positive attitude.

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