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Lead Software Engineer – Cloud Storage Solutions

2 months ago

Seattle, Washington, United States DocuSign, Inc. Full time
Company Overview

DocuSign is at the forefront of transforming agreements into actionable processes. With over 1.5 million clients and a billion users across more than 180 nations, DocuSign streamlines business operations and enhances everyday life through its innovative solutions. By leveraging intelligent agreement management, DocuSign unlocks vital business data that was previously isolated within documents, saving organizations time, resources, and opportunities. As the leader in e-signature and contract lifecycle management (CLM), DocuSign empowers companies to create, execute, and oversee agreements efficiently.

Role Overview

As a key member of the DocuSign Microservices Framework team, the Microservices Framework Storage Team is responsible for designing and maintaining storage solutions for all Microservices Framework service teams utilizing Public Cloud Azure. Our initiatives are centered around several core principles: effective data management solutions, a Routing & Sharding Platform for Microservices Framework Services, Storage Disaster Recovery, and enhancing Data User Access Experience.

This role is an individual contributor position reporting to the Director of Engineering.

Key Responsibilities
  • Design, implement, and refine Azure storage solutions to fulfill the organization's data storage and retrieval requirements by collaborating with cross-functional teams to understand needs, architect scalable storage solutions, and ensure alignment with business goals.
  • Oversee Event Hub, Event Bus, and HSM functionalities.
  • Work closely with internal MSF service teams to address feature requests related to these storage types using Terraform and ADO pipeline.
  • Conduct storage architecture reviews with both new and existing service teams.
  • Develop and enhance data metrics and alert systems for identifying storage issues associated with each component, providing troubleshooting support in production environments as needed.
  • Lead Disaster Recovery initiatives for Event Hub, Event Bus, and HSM.
  • Streamline the Disaster Recovery process through automation utilizing ADO and Python/Powershell scripts.
  • Coordinate with Program Managers and MSF service teams to ensure regular execution of Disaster Recovery exercises.
  • Provide support for the Routing Platform, including deployment, troubleshooting, feature implementation, validation, and on-call responsibilities.
Work Environment

Hybrid: Employees split their time between in-office and remote work. Access to an office location is required, with a minimum expectation of two days per week in the office.

Qualifications

Basic Requirements

  • 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++, or Java.
  • 2+ years of experience with cloud deployment and configuration tools utilizing scripting and configuration platforms.
  • Proven ability to drive decisions based on telemetry and metrics for a data-driven approach.

Preferred Qualifications

  • Experience in object-oriented programming for building shims/APIs, multi-threading, No-SQL database development, and Azure storage architecture.
  • Aptitude for thriving in a dynamic, fast-paced environment.
  • Interest in contributing to a highly available site.
  • Experience participating in on-call rotations.
  • A passion for learning new software technologies and platforms.
Compensation and Benefits

In accordance with applicable legislation, the following pay range is provided for specific locations:

Washington: $145,000 - $214,350.00 base salary.

This position is also eligible for bonuses, equity, and benefits.

Global benefits include options for:

  • Paid Time Off: accrued time off, along with paid company holidays based on region.
  • Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement.
  • Comprehensive Health Benefits Plans: options for fully employer-paid and minimum employee contribution health plans from day one of employment.
  • Retirement Plans: selection of retirement and pension programs with potential employer contributions.
  • Learning and Development: opportunities for coaching, online courses, and education reimbursements.
  • Compassionate Care Leave: paid time off following the loss of a loved one and other significant life events.
Company Culture

Life at DocuSign

DocuSign is dedicated to fostering trust and creating a more agreeable world for our employees, clients, and the communities we serve. We prioritize listening, honesty, and striving to do what is right every day. At DocuSign, equality is paramount.

We each hold the responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to share ideas openly, to build lasting relationships, and to contribute meaningfully. You will take pride in your work, knowing that your contributions help us improve the world around us.

Equal Opportunity Employer

DocuSign is committed to building a diverse team that reflects our customer base and where all employees feel a strong sense of belonging and can thrive. We encourage talented individuals from various backgrounds to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skills, aptitude, and a proactive approach. We do not discriminate based on any legally protected category.