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Lead Software Engineer – Cloud Storage Solutions
2 months ago
DocuSign is at the forefront of transforming agreements into streamlined processes. With over 1.5 million clients and a billion users across more than 180 nations, DocuSign's solutions expedite business transactions and enhance everyday life. By leveraging intelligent agreement management, DocuSign unlocks vital business data that has been previously isolated within documents, which can lead to inefficiencies in time, finances, and opportunities. Through DocuSign's Intelligent Agreement Management platform, organizations can efficiently create, execute, and oversee agreements with offerings from the leading provider in e-signature and contract lifecycle management (CLM).
Role ResponsibilitiesAs a key member of the DocuSign Microservices Framework team, the Microservices Framework Storage Team is responsible for developing and overseeing storage solutions for all Microservices Framework service teams utilizing Public Cloud Azure. Our initiatives are centered around several core principles: Data management solutions, Routing & Sharding Platform for Microservices Framework Service, Storage Disaster Recovery, and Data User Access Experience.
This role functions as an individual contributor and reports directly to the Director of Engineering.
Key Responsibilities- Design, implement, and enhance Azure storage solutions to fulfill the organization's data storage and retrieval requirements by collaborating with cross-functional teams to comprehend needs, architect scalable storage solutions, and ensure alignment with business goals.
- Take charge of Event Hub, Event Bus, and HSM functionalities.
- Work closely with internal MSF service teams to address feature requests related to these storage types utilizing Terraform and ADO pipeline.
- Conduct storage architecture reviews with both new and existing service teams.
- Establish and refine data metrics and alert systems for identifying storage issues associated with each of these components, providing troubleshooting support in the production environment as needed.
- Lead Disaster Recovery initiatives for Event Hub, Event Bus, and HSM.
- Streamline the Disaster Recovery process through automation using ADO and Python/Powershell scripts.
- Coordinate with Program Managers and MSF service teams to ensure regular execution of Disaster Recovery exercises.
- Provide support for the Routing Platform, including deployment, troubleshooting, feature implementation, validation, and on-call responsibilities.
Hybrid: Employees split their time between in-office and remote work. Access to an office location is required.
QualificationsBasic Requirements
- 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++, or Java.
- 2+ years of experience with cloud deployment and configuration tools utilizing scripting and configuration platforms.
- Proven experience in making decisions based on telemetry and metrics to adopt a data-driven approach.
Preferred Qualifications
- Experience in object-oriented programming to develop shims/APIs, multi-threading, No-SQL database development, and Azure storage architecture.
- Aptitude for thriving in a dynamic, fast-paced environment.
- Interest in contributing to a highly available site.
- Experience participating in on-call rotations.
- A strong desire to learn new software technologies and platforms.
Based on applicable legislation, the following pay range is provided:
Washington: $145,000 - $214,350.00 base salary.
This position is also eligible for bonuses, equity, and benefits.
Global benefits include options for:
- Paid Time Off: accrued time off and paid company holidays based on region.
- Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement.
- Comprehensive Health Benefits Plans: options for 100% employer-paid and minimum employee contribution health plans from day one of employment.
- Retirement Plans: selection of retirement and pension programs with potential employer contributions.
- Learning and Development: options for coaching, online courses, and education reimbursements.
- Compassionate Care Leave: paid time off following the loss of a loved one and other significant life events.
Working at DocuSign
DocuSign is dedicated to fostering trust and creating a more agreeable world for our employees, clients, and the communities we serve. We are committed to listening, being transparent, and striving to do what is right every day. At DocuSign, equality is paramount.
We each hold the responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to share ideas openly, to cultivate lasting relationships, and to engage in meaningful work. You will take pride in your contributions, knowing they help us improve the world around us.
Equal Opportunity EmployerDocuSign is an Equal Opportunity Employer and is committed to building a diverse team that reflects our customer base. We encourage talented individuals from all backgrounds to apply for our open positions. Hiring decisions are made based on experience, skills, aptitude, and a proactive approach, without discrimination based on any legally protected category.
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