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Lead Software Engineer – Cloud Storage Solutions

3 months ago


Seattle, Washington, United States DocuSign, Inc. Full time
Company Overview

DocuSign is at the forefront of transforming agreements into actionable outcomes. With over 1.5 million clients and a billion users across more than 180 nations, our solutions streamline business operations and enhance user experiences. By leveraging intelligent agreement management, we unlock vital business data previously confined within documents, which has historically hindered operational efficiency. Our platform empowers organizations to create, execute, and oversee agreements through the leading provider of e-signature and contract lifecycle management.

Role Overview

As a key member of the DocuSign Microservices Framework team, the Microservices Framework Storage Team is responsible for developing and overseeing storage solutions for all Microservices Framework service teams utilizing Public Cloud Azure. Our initiatives are anchored in several core principles: effective data management solutions, a Routing & Sharding Platform for Microservices Framework Services, and robust Storage Disaster Recovery and Data User Access Experience.

Key Responsibilities
  • Design, implement, and enhance Azure storage solutions to fulfill the organization's data storage and retrieval requirements by collaborating with cross-functional teams to comprehend needs, architect scalable storage solutions, and ensure alignment with business goals.
  • Take ownership of Event Hub, Event Bus, and HSM functionalities.
  • Work closely with internal MSF service teams to address feature requests related to these storage types utilizing Terraform and ADO pipeline.
  • Conduct storage architecture reviews with both new and existing service teams.
  • Develop and refine data metrics and alert systems for identifying storage issues linked to each of these components, providing troubleshooting support in production environments as necessary.
  • Lead Disaster Recovery initiatives for Event Hub, Event Bus, and HSM.
  • Optimize the DR process through automation using ADO and Python/Powershell scripts.
  • Coordinate with Program Managers and MSF service teams to ensure regular execution of DR exercises.
  • Provide support for the Routing Platform, including deployment, troubleshooting, feature implementation, validation, and on-call responsibilities.
Work Environment

Hybrid: Employees split their time between in-office and remote work, with a minimum in-office presence required.

Qualifications

Basic Requirements

  • 8+ years of practical software development experience in an object-oriented programming language such as C#, C++, or Java.
  • 2+ years of experience with cloud deployment and configuration tools utilizing scripting and configuration platforms.
  • Proven ability to make decisions based on telemetry and metrics, adopting a data-driven approach.

Preferred Qualifications

  • Experience in object-oriented programming for building shims/APIs, multi-threading, No-SQL database development, and Azure storage architecture.
  • Aptitude for thriving in a dynamic, fast-paced environment.
  • Interest in contributing to a highly available site.
  • Experience participating in on-call rotations.
  • A passion for learning new software technologies and platforms.
Compensation and Benefits

In accordance with applicable legislation, the following pay range is provided:

Washington: $145,000 - $214,350.00 base salary.

This position is also eligible for bonuses, equity, and comprehensive benefits.

Life at DocuSign

Our Commitment

DocuSign is dedicated to fostering trust and creating a more agreeable world for our employees, clients, and communities. We prioritize listening, honesty, and integrity in our daily operations. At DocuSign, we believe in equal opportunities for all team members to succeed, be heard, and share ideas openly.

We each have a responsibility to ensure every team member has an equal opportunity to thrive and contribute meaningfully. Your work will not only be valued by us but will also play a crucial role in enhancing the world around us.

Diversity and Inclusion

DocuSign is an Equal Opportunity Employer, committed to building a diverse team that reflects our customer base. We encourage talented individuals from all backgrounds to apply, and we make hiring decisions based on experience, skills, and a positive attitude.

#LI-Hybrid