Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Retail Branch team as a Part Time Teller. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Process a variety of customer interactions, including lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educate customers on alternatives available for their financial interactions and identify banking opportunities during the customer interaction.
- Apply product and procedural knowledge to solve customer's problems and adhere to all policies and procedures.
Requirements:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Benefits:
- PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, and more.
Why Join PNC?
PNC is a leading financial services organization that fosters an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
We are committed to equal employment opportunity and provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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