Head of User Experience

2 weeks ago


Charlotte, North Carolina, United States DebtBook Full time
Job Description

As a Product Design Director at DebtBook, you will be responsible for leading a team of designers to create innovative and user-centered solutions for our products. You will work closely with cross-functional teams to understand business requirements, define product strategies, and design experiences that meet those needs. Your goal will be to deliver exceptional user experiences and strong business outcomes, while also mentoring and developing a team of designers to achieve their full potential.


Responsibilities
  • Lead a team of designers to create innovative and user-centered solutions for our products.
  • Work closely with cross-functional teams to understand business requirements, define product strategies, and design experiences that meet those needs.
  • Deliver exceptional user experiences and strong business outcomes.
  • Mentor and develop a team of designers to achieve their full potential.
  • Collaborate with stakeholders to identify business needs and develop solutions that meet those needs.

Requirements
  • 7-10+ years of experience building and shipping technology products at scale - web apps and/or mobile apps, at least 5 of which need to be in Product Design.
  • 3+ years in a management or leadership role on a design team.
  • Demonstrated success collaborating with product, engineering, and business teams to deliver exceptional user experiences and strong business outcomes.
  • Strong product thinker, with well-developed product judgment and design taste, and an ability to consistently guide teams to successful user experience and business outcomes.
  • Ability to leverage data and translate various sources of information into actionable insights for the broader team.
  • Experience measuring impact with specific tools or metrics.
  • Ability to design and facilitate workshops to generate ideas, synthesize and align teams.
  • Possess strong product sense and the ability to translate business and user objectives into a product experience to create the desired outcomes.
  • Experience working in a scaling organization with a growing design practice.
  • Expert with using Figma for designing and prototyping software.
  • Experience working with user testing software and services.
  • Experience developing and evolving design systems.
  • A portfolio that highlights your direct contributions to the full product design process (Discovery → Definition → Design Execution and Developer Handoff).
  • Excellent communication and presentation skills, with the ability to successfully articulate design concepts and intent to internal team and customers/prospects.
  • Experience conducting your own research with a variety of methods, and strong decision-making skills for when to do research is a plus.
  • Demonstrated experience working on AI products, for example working with natural language models, recommendation systems, chatbots, conversation design is a plus.
  • Experience working in front-end is a plus.


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