Experience Design Lead

4 days ago


Charlotte, North Carolina, United States Diverse Lynx Full time
Experience Design Lead

Diverse Lynx LLC is seeking an experienced Experience Design Lead to join our team. As a key member of our organization, you'll play a pivotal role in shaping the user experience strategy for our digital transformation project. With a focus on creating seamless, intuitive, and engaging experiences, you'll lead the design efforts to meet business objectives and exceed customer expectations.

As a senior-level designer, you'll have 10+ years of experience in user research, analysis, and design. Your expertise will help us identify areas for improvement in user workflows and processes, ensuring efficient and effective operations. You'll also collaborate closely with stakeholders to envision the future state user experience, developing strategic recommendations to inform business decisions.

The ideal candidate will have a strong understanding of business process modeling and analysis techniques, experience working with ServiceNow modules and other enterprise systems, and a passion for technology and UX design.

Key responsibilities include:
  • Lead the design efforts to create user-centered solutions.
  • Collaborate with cross-functional teams to drive business outcomes.
  • Conduct usability testing and gather feedback to inform design decisions.


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