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Clinical Pharmacy Specialist

2 months ago

Lewis Center, Ohio, United States Giant Eagle Full time

Job Summary

We're seeking a highly skilled Clinical Pharmacy Technician to join our dynamic team at Giant Eagle Inc. As a key player in our clinical pharmacy operations, you'll be responsible for delivering top-notch patient care and contributing to our team's success.

Key Responsibilities

  • Execute Medication Therapy Management programs through competency in MTM platforms.
  • Follow established best practices for workflow and MTM platform utilization when interacting with patients, scheduling appointments, and performing data entry.
  • Utilize the pharmacy computer to complete all necessary actions for optimal patient care, including data entry.
  • Schedule and perform follow-up adherence calls to ensure patient success and continued compliance with medication.
  • Provide thorough notes and documentation within the platform to ensure proper reimbursement, patient safety, and seamless patient management amongst staff.
  • Demonstrate adherence to company, state, and federal policies, laws, and regulations, including HIPAA.
  • Maintain a clean and organized work environment to meet company, local, state, and federal requirements.
  • Stay knowledgeable about service and business metrics and assist the team in developing action plans to improve outcomes.
  • Report errors, omissions, and incidents to the pharmacist.
  • Act in a fiscally responsible manner and be held accountable for meeting financial goals.
  • Add and update prescriptions on Auto-fill.
  • Accurately read and data enter new prescriptions in the computer, including billing to third parties, compounds, calculations, and free-form prescriptions.
  • Resolve third-party insurance billing issues to ensure customer requirements are met.
  • Effectively communicate with internal team members verbally and through written correspondence.
  • Complete all necessary daily and weekly reports and paperwork.
  • Ensure exceptional customer service and satisfaction, with knowledge and understanding to contact a pharmacist when needed.

About Us

Giant Eagle Inc. is a dynamic and diverse company that values its Team Members. We strive to create a nurturing environment that offers countless career opportunities to grow. Our people are the heart and soul of our company, and we're committed to making a positive impact in the communities we serve.