Service Coordinator Supervisor

3 days ago


Silver Spring, Maryland, United States service coordination Full time
Job Title: Supervising Service Coordinator

Join our team as a Supervising Service Coordinator, a critical role that ensures services provided by each Service Coordinator are of the highest quality and that Service Coordinators are well-supported to carry out their job responsibilities.

Job Summary:

The Supervising Service Coordinator is a member of the Leadership team, collaborating with other leaders to develop and implement innovative solutions that further our mission. This role supervises a designated number of Service Coordinators and utilizes a situational leadership approach to support and develop Team Members.

Key Responsibilities:
  • Manages Service Coordinators' performance to ensure work meets quality person-centered standards.
  • Ensures that Service Coordinators are using person-centered practices and principles in all aspects of their role.
  • Monitors Key Performance Indicators (KPIs) and completes required Comprehensive Quality Review (CQR) and monthly Quality Assurance Data for oversight and performance evaluations.
  • Supports Service Coordinators in the development and meeting of annual professional development goals.
  • Assists Service Coordinators with their daily responsibilities and provides procedure guidance as needed.
Requirements:
  • Bachelor's degree in a human service field required.
  • Master's degree in a human service field preferred.
  • At least 3 years' case manager experience.
  • Ability to work in a mobile environment and have access to a reliable automobile for travel to visits, meetings, etc.
Preferred Qualifications:
  • Direct experience and ability in working with people who have disabilities, the elderly, those with behavioral challenges, those with medically complex needs, and other populations.
  • Ability to advocate on behalf of individuals with disabilities.
What We Offer:
  • A competitive salary range of $71,200 - $89,000 annually.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [email removed].



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