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Customer Service Representative

2 months ago

Lexington Kentucky, United States Dayton Freight Full time

Job Summary:

Dayton Freight is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist customers with freight pickup requests, rate quotes, and other inquiries
  • Provide support to drivers and service center managers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers
  • Perform data entry, payroll, and other administrative tasks as needed

Requirements:

  • Excellent communication and customer service skills
  • Experience working in a fast-paced environment with attention to detail
  • Proficiency in Microsoft Office programs
  • Ability to handle a high volume of phone calls

Benefits:

  • Competitive weekly pay
  • Quick advancement opportunities
  • Customized training program
  • Professional and positive work environment
  • Comprehensive benefits package