Restaurant Service Supervisor
3 weeks ago
Madison Collective is a leading boutique hotel operator seeking a seasoned Assistant General Manager to lead its restaurant service team in New York City. As a trusted advisor to the management team, you will play a key role in driving revenue growth, improving operational efficiency, and enhancing the overall guest experience.
About the Position- Leverage your expertise in restaurant management to develop and implement strategic plans, optimize menus, and enhance existing processes.
- Collaborate closely with the culinary team to create innovative menus that cater to diverse tastes and dietary preferences.
- Provide exceptional customer service, resolving issues promptly and efficiently, and addressing any concerns or feedback from guests.
Responsibilities:
- Lead by example, demonstrating excellent hospitality skills, product knowledge, and attention to detail in all interactions with guests and staff.
- Develop and maintain relationships with suppliers, vendors, and partners to secure optimal pricing and service agreements.
- Implement quality control measures to ensure compliance with health and safety regulations, food handling practices, and company policies.
Requirements:
- A minimum of 3+ years of experience in senior management positions within the hospitality industry.
- A Bachelor's Degree in Hospitality Management, Business Administration, or related field, with a proven track record of success in managing multiple priorities and achieving business objectives.
- Outstanding leadership, communication, and problem-solving skills, with a focus on driving revenue growth, optimizing operational efficiency, and delivering exceptional guest experiences.
- Ability to work effectively under pressure, think critically, and make informed decisions with minimal supervision.
- Familiarity with hospitality industry software, including POS systems, and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Compensation Package: Competitive salary ($85-95K), comprehensive benefits, and opportunities for professional growth and development.
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