Data Recovery Specialist
1 month ago
DriveSavers Data Recovery is seeking a skilled Data Recovery Specialist to join our team. As a key member of our customer support team, you will play a critical role in communicating with individuals who have experienced data loss, guiding them through the data recovery process, and ensuring a seamless customer experience.
Key Responsibilities:
- Provide exceptional customer service and support to customers experiencing data loss
- Communicate complex technical information in a clear and concise manner
- Work closely with data recovery engineers to report findings and provide updates to customers
- Answer questions about the technical process of data recovery and associated pricing
Requirements:
- 2-4 years of sales experience or equivalent work experience
- Excellent interpersonal, organizational, and communication skills
- Strong attention to detail and ability to analyze and evaluate customer needs
- Able to work independently and as part of a team
What We Offer:
- 100% remote/telecommute
- Ongoing training and professional development opportunities
- A friendly and supportive work environment
- Competitive compensation and benefits package
About Us:
DriveSavers Data Recovery is a leading provider of data recovery services, dedicated to helping individuals and businesses recover lost data and memories. We are a green business with a strong commitment to sustainability and social responsibility.
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