Retail Department Supervisor

6 days ago


Durham, North Carolina, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and experienced Retail Department Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive store environment
  • Oversee the front of store operations, ensuring prompt and courteous customer service, and promoting loyalty programs
  • Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting credit and loyalty programs
  • Assign registers, support POS coverage needs, and coordinate breaks for Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques and ability to multi-task
  • Excellent communication and organizational skills, with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others and lead by example
What We Offer

Marshalls offers a competitive starting pay range of $14.00 to $14.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more. We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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