Retail Sales Associate

2 months ago


Durham, North Carolina, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Merchandising: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery: Initiate and participate in store recovery as needed throughout the day.
  • Inventory Management: Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Communication: Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
Requirements
  • Customer Service Skills: Possess excellent customer service skills and a strong ability to work with peers and supervisors.
  • Communication Skills: Possess strong communication and organizational skills with attention to detail.
  • Adaptability: Able to work a flexible schedule to support business needs and respond appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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