Case Manager Assistant

1 day ago

Philadelphia, Pennsylvania, United States Horizon House Full time
Job Title: Case Manager Aide

Horizon House is a leading provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse.

We are seeking a Full-Time Case Manager to work in our Homeless Services Division. The position provides community-based supports to individuals in compliance with the Agency service contract and policies and procedures.

Key Responsibilities:
  • Providing engagement and case management support including home-based visitations and other services within the Philadelphia community.
  • Interacting with members of the multidisciplinary team to ensure that participants receive individualized services designed to help them successfully maintain their permanent housing.
  • Providing services in compliance with contract and Agency regulations.
  • Conducting and coordinating outreach activities designed to locate and engage TCMU authorized participants.
  • Providing clinical services to participants as needed in their natural environment or in their program housing or assist participants to access mainstream clinical services.
  • Participating in the resolution of crisis situations; assist with identifying key individuals and resources that can provide direct support and/or immediate intervention during a crisis situation.
  • Working with participants to develop, implement and monitor their personal goal plans to enable them to stabilize and retain housing on a permanent basis.
  • Assisting clients in the housing process, including procurement of necessary documentation, completion of housing applications, preparation for move-in, and support after move-in.
Requirements:
  • Bachelor's degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required by CBH standards.
  • Must be able to communicate both verbally and in written form with every level of the behavioral health system and maintain effective professional relationships with associates in the Agency/community at large.
  • Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participant rights and personal preference in treatment are essential.
  • Ability to work independently and as part of a focused team.
  • Working knowledge of Outlook, MSWord and Excel.
  • Ability to maintain daily productivity standards.
  • Fee-for-service and electronic health record experience strongly preferred.
  • Must possess a valid driver's license with an acceptable driving record.
What We Offer:
  • Competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.

Horizon House is an equal opportunity employer. In accordance with applicable law, Horizon House considers qualified applicants for positions without regard to race, color, religious creed, gender identity, marital status, military status, ancestry, national origin, English Limited Proficiency (LEP), age, sex, pregnancy, genetic information, sexual orientation, gender identity or expression, ethnicity, source of income, familial status, domestic or sexual violence victim status, LGBTQ, AIDS or HIV status, union membership, veteran status, psychiatric disability, other disability or other legally protected status.

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