Automotive Service Representative

1 month ago


Webster, United States Marina Auto Group Full time
Service Advisor

Marina Auto Group is a family-owned and operated multi-franchise dealership located in Webster, NY. We have proudly served the Rochester community since 1989, providing a world-class experience to our customers in sales, service, and parts. Our state-of-the-art facilities and personnel enable us to deliver exceptional results in a fast-paced environment.

Responsibilities:
  • Meet and exceed service goals and objectives set by management
  • Effectively schedule and manage automotive service visits
  • Provide exceptional customer service, ensuring timely and accurate write-ups
  • Listen attentively to customer concerns and communicate effectively with the parts department and technicians
  • Manage customer expectations and maintain high satisfaction levels in accordance with manufacturer guidelines
  • Review repair orders to ensure work is completed accurately
  • Communicate effectively with internal and external customers and employees
Qualifications:
  • Preferred experience in the automotive industry, with a minimum of 1 year of service experience
  • A valid driver's license with a good driving record
  • High School Diploma or equivalent
  • Reliability, team orientation, and a positive attitude
  • Ability to multitask and stay focused in a fast-paced environment
  • Professional appearance and attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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