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Reservations Team Lead

2 months ago

New York, New York, United States Hawksmoor - NYC Full time
Job Opportunity

Hawksmoor New York, a renowned restaurant group, is seeking a seasoned Reservations Manager to lead our reservations team and contribute to our continued success.

We are a certified B Corp and one of the UK's top 100 Best Companies to work for, with a strong commitment to sustainability and community involvement. Our restaurant in New York has received rave reviews and we are now expanding our team to meet the demands of our growing business.

The ideal candidate will have extensive experience in restaurant reservations, a proven track record of leading high-performing teams, and excellent communication and interpersonal skills. They will be responsible for managing reservations, leading the reservations team, and ensuring seamless service delivery.

Key Responsibilities:

  • Lead the reservations team to deliver exceptional service and hospitality
  • Manage reservations and Maitre D to ensure smooth and successful services
  • Develop and implement effective reservation strategies to drive revenue growth
  • Collaborate with other departments to ensure seamless service delivery
  • Recruit, train, and develop a high-performing reservations team

Requirements:

  • Minimum 3 years of experience in restaurant reservations or a similar role
  • Proven track record of leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong product knowledge of food and beverage

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