Administrative Assistant

4 days ago

Round Rock, United States Express Employment Professionals Full time
Job Title: Reception Administrative Assistant

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Express Employment Professionals. As a key member of our front desk operations, you will be responsible for managing customer interactions, scheduling appointments, and coordinating with our repair team to ensure timely service.

Key Responsibilities:

  • Provide exceptional customer service, responding to phone calls, emails, and in-person inquiries in a professional and courteous manner.
  • Manage and maintain accurate records of customer interactions, including scheduling appointments and coordinating with the repair team.
  • Process payments securely, including cash, checks, and credit/debit cards, while reconciling the cash drawer at the end of each shift and preparing daily deposits with detailed records for accounting purposes.
  • Assist with end-of-month financial reconciliation, general office duties such as filing and data entry, and manage office supplies, while supporting other administrative tasks and projects as needed.

Requirements:

  • 2+ years experience as an administrative assistant, receptionist, or in a similar role, preferably in a customer service or automotive repair environment.
  • High school diploma or equivalent.
  • Strong organizational and multitasking skills with keen attention to detail.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment.
  • Experience with cash handling and reconciliation.
  • Excellent communication skills, both verbal and written.
  • Bilingual in Spanish preferred but not required.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

About Express Employment Professionals:

For nearly 30 years, our vision has been to help people find jobs and help businesses find the people and human resource services they need. We accomplish this vision through a network of more than 600 franchise locations in the United States, Canada, and South Africa. Each Express Employment Professionals office is locally owned and operated and backed by the expertise and support of an international headquarters. We are large enough to meet your employment needs, yet small enough to care.

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