Staff IT Program Manager, Go-To-Market Systems Lead

1 day ago


San Diego, California, United States ServiceNow Full time
Job Overview

At ServiceNow, we're seeking a seasoned IT Program Manager to lead our Go-To-Market Systems initiatives. As a key member of our Digital Transformation team, you'll drive the agile delivery of high-impact projects across multiple business functions, leveraging ServiceNow methodologies and tooling.

Key Responsibilities:

  • Manage multiple scrum teams, applying Agile principles and best practices.
  • Coordinate with senior technical and non-technical professionals to drive product development activities.
  • Develop detailed program execution roadmaps and manage execution aspects, including program interdependencies, progress, testing, deployment, and enablement.
  • Collaborate with business and DT functions, internal and external partners, and vendors to achieve program objectives.
  • Coach teams to adopt a product mindset and practice, focusing on developing solutions to customer problems and aligning with organizational OKRs.

Requirements:

  • 10+ years of program management experience, with a focus on implementing business support applications at enterprise level.
  • Experience with Go-To-Market systems and Agile methodologies is highly desirable.
  • Excellent communication, problem-solving, and interpersonal skills, with the ability to guide cross-functional teams and deliver technical solutions.
  • Agile Scrum Master Certified, with knowledge of ServiceNow platform and technologies a plus.


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