Customer Service Coordinator
2 months ago
Morgan Hunter is seeking a detail-oriented Customer Service Representative to join their team. This role involves processing customer orders, resolving issues, and ensuring timely delivery for national retailers and key clients.
The ideal candidate will have strong communication skills, a proactive attitude, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:- Process, track, and monitor customer sales orders from entry to fulfillment, ensuring compliance with customer guidelines.
- Resolve customer issues by identifying the root cause and delivering effective solutions, following up to ensure complete satisfaction.
- Prepare vendor purchase orders and bills, while coordinating with vendors and logistics teams to ensure timely deliveries.
- Communicate any changes or updates in order status to customers, ensuring expectations are managed.
- Monitor open sales orders and backorders to ensure delivery commitments are met and deadlines are communicated effectively.
- Maintain accurate records of customer interactions, order details, and account information.
- Generate reports on customer interactions and order statuses to ensure quality, productivity, and adherence to turnaround time goals.
- Collaborate with internal teams to respond to inquiries and ensure customer satisfaction.
- Identify opportunities to streamline processes and improve efficiencies within the order management workflow.
- Bachelor's degree or equivalent required.
- 1+ year of proven experience in customer service and/or order management.
- Strong communication, problem-solving, and time-management skills.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to handle multiple tasks and adapt to changing priorities.
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Service Coordinator
4 weeks ago
Lenexa, Kansas, United States P1 Service, LLC. Full timeDispatch Service Coordinator Job DescriptionP1 Service, LLC. is seeking a skilled Dispatch Service Coordinator to join our team in Lenexa, KS. As a key member of our operations team, you will play a vital role in ensuring the efficient scheduling and dispatch of our service technicians.Key Responsibilities:Receive and process service calls from internal and...
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Service Coordinator
3 weeks ago
Lenexa, Kansas, United States P1 Service, LLC. Full timeP1 Service, LLC. is seeking a highly skilled Service Coordinator to join our team in Lenexa, KS.This role involves receiving service calls from internal and external customers, entering call information into Service Scheduling software, and scheduling service and emergency calls.The ideal candidate will have a minimum of 2 years of work experience in...
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Customer Service Manager
4 weeks ago
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Customer Service Representative
2 months ago
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Sales and Service Coordinator
4 weeks ago
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NPWT Customer Care Coordinator
3 weeks ago
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Customer Service Representative
1 month ago
Lenexa, Kansas, United States Kocher + Beck USA Full timeAbout the RoleKocher + Beck USA, a leading manufacturer of rotary die technology, is seeking a highly skilled Customer Service Representative to join our team in Lenexa, KS. As a key member of our customer-facing team, you will be responsible for coordinating customer needs, processing orders, and providing quotes.Key ResponsibilitiesCommunicate effectively...
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Service Coordinator
3 weeks ago
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Customer Service Specialist
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Service Coordinator
4 weeks ago
Lenexa, Kansas, United States Johnson County Government Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to join our team at Johnson County Government. As a Service Coordinator, you will play a critical role in supporting individuals with intellectual and developmental disabilities in achieving their goals and living independently in their communities.Key ResponsibilitiesConduct thorough assessments...
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Service Coordinator
4 weeks ago
Lenexa, Kansas, United States Johnson County Government Full timeJob DescriptionJohnson County Government is seeking a Service Coordinator to join our team at Johnson County Developmental Supports (JCDS). As a Service Coordinator, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live and work in our community.The ideal candidate will have a Bachelor's degree in Human...
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Service Coordinator
4 weeks ago
Lenexa, Kansas, United States Johnson County Government Full timeJob SummaryJohnson County Government is seeking a Service Coordinator to join our team. As a Service Coordinator, you will be responsible for conducting assessments of individuals' background and applicable circumstances to identify needs and/or determine service eligibility. You will also develop plans to address the needs of individuals in single or...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Kocher + Beck USA Full timeCustomer Service Representative - Spanish SpeakerKocher + Beck USA, a leading manufacturer of rotary die technology, is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Lenexa, KS. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers,...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Quest Diagnostics. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences to our patients and customers.Responsibilities:Support assigned client groups in...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Splintek Inc Full timeJob SummarySplintek Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers through phone and email communication.Key ResponsibilitiesRespond to customer...
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Customer Service Representative
3 weeks ago
Lenexa, Kansas, United States Centrinex Full timeCustomer Service RepresentativeAt Centrinex, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and answering customer inquiries in a timely and professional...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States SF Staffing Solutions Full timeJob Summary We are seeking a skilled Customer Service Representative to join our team at SF Staffing Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. Key Responsibilities: Respond to customer inquiries via phone, email, and in-person...
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Customer Service Associate
4 weeks ago
Lenexa, Kansas, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Provide excellent customer service by greeting...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Radius Global Solutions Full timeCustomer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:Provide exceptional customer service to clients via phone, email, and chatNegotiate resolutions to past due accounts...
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Customer Service Representative
3 weeks ago
Lenexa, Kansas, United States Aeromotive Inc Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Aeromotive Inc. As a Customer Service Representative, you will be responsible for managing large amounts of incoming phone calls, identifying and assessing customers' needs to achieve satisfaction, and building...