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Client Experience Liaison

2 months ago


Winona, Minnesota, United States Nesnah Ventures Full time

**About Nesnah Ventures**

We are a leading innovator in the music industry, recognized for our pioneering work in carbon fiber technology. Our award-winning designs combine traditional craftsmanship with modern performance and durability.

**Job Summary**

We are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, including providing thoughtful recommendations, managing customer-related key performance indicators, and processing orders.

**Key Responsibilities**

  • Provide personalized recommendations to clients based on their feedback and preferences
  • Manage customer-related key performance indicators to ensure high levels of responsiveness and consumer satisfaction
  • Process orders and assist our sales and marketing team
  • Collaborate with cross-functional teams to drive business growth and improve customer experience

**Requirements**

To be successful in this role, you will need to have a passion for music and a drive to succeed. You will be a strong communicator with excellent customer service skills, and be able to work effectively in a fast-paced environment.

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about music, we encourage you to apply.