Customer Service Liaison for Automotive Services

4 weeks ago


Winona, Minnesota, United States Dahl Automotive Full time

We offer a competitive salary of $45,000 per year, commensurate with experience, as a Customer Service Liaison for Automotive Services at Dahl Automotive in Winona, MN.

Company Overview

Dahl Automotive is a well-established business with a legacy spanning over 100 years. Our team values its members above all else and takes pride in providing a supportive and challenging work environment.

Job Description

This role involves providing exceptional customer service and administrative support to our service team in Winona, MN. As a Customer Service Liaison, you will be responsible for scheduling service appointments, following up with guests, and assisting Service Advisors and the Service Manager with various tasks.

You will work alongside the Service Advisors to gain knowledge and understanding of their role, enabling you to smoothly transition into the Service Advisor position in the future. Our comprehensive training program will equip you with the skills and expertise needed to succeed in this role.

This is a Monday-Friday position, offering a stable and predictable work schedule.

Responsibilities
  • Manage guest calls and establish follow-ups for service appointments.
  • Coordinate the scheduling of service appointments.
  • Provide a warm welcome to service guests as they arrive for their appointments.
  • Follow up with guests who fail to show up for their appointments and keep them informed about their vehicle's service status.
  • Communicate effectively with guests and advisors to address their needs.
  • Transport vehicles to and from the service lane, service stalls, and parking lot as required.
  • Support advisors and the service manager with service and administrative-related duties.
  • Utilize our online system daily.
Qualifications
  • At least one previous role with customer service experience.
  • Excellent teamwork and collaborative attitude with a willingness to improve.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Ability to stay focused and work independently.
  • Valid driver's license and clean driving history.
Benefits

As a valued member of the Dahl Auto team, you will be eligible for a comprehensive package of benefits, including paid time off, medical, dental, vision, 401(k) with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more.

Equal Opportunity Employer

Dahl Automotive is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Winona, Minnesota, United States Dahl Automotive Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Client Care Specialist at Dahl Automotive. As a key member of our sales support team, you will play a vital role in delivering exceptional guest experiences and driving business growth.Key ResponsibilitiesProvide timely and personalized support to guests via...


  • Winona, Minnesota, United States Dahl Automotive Full time

    We value our team at Dahl Automotive and strive to provide a positive career path. Our mission is to keep people moving, and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path.Dahl Chevrolet Buick GMC in Winona, MN, has a great opportunity to join our busy team as a Quick...


  • Winona, Minnesota, United States Ford - Lincoln Veteran Careers Program Full time

    Ford-Lincoln Automotive Service Technician Job DescriptionThe Ford-Lincoln Automotive Service Technician is a key role in our team, responsible for performing assigned work with efficiency and accuracy, in accordance with dealership and factory standards.Key Responsibilities:Diagnosing the cause of malfunctions and performing repairs, if authorized by...


  • Winona, Minnesota, United States Bay State Milling Full time

    About Bay State Milling CompanyBay State Milling Company is a family-owned business with a strategic intent to support the growth of the next generation of grain-based foods in North America by providing the leading array of plant-based ingredients. Since 1899, we have proudly provided exceptional quality flour and grain products, and we continue to build on...


  • Winona, Minnesota, United States Dahl Automotive Full time

    At Dahl Automotive, we value our team and are proud of our culture and career path opportunities. As a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Our Mission is to Keep People Moving, and as a part-time Express Technician, you will be an integral part of our team. You...


  • Winona, Minnesota, United States Walgreens Full time

    Job Summary: As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers.Key...


  • Winona, Minnesota, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you looking for a career in customer service? Do you enjoy helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work with a supportive team to provide exceptional service to our customers. Your...


  • Winona, Minnesota, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and providing them with a great experienceTaking customer orders using our...


  • Winona, Minnesota, United States Merchants Bank Full time

    At Merchants Bank, we are seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers.Key responsibilities include serving...


  • Winona, Minnesota, United States Fleet Farm Full time

    Job SummaryFleet Farm is seeking a skilled Automotive Maintenance Specialist to join our team. As a key member of our maintenance team, you will be responsible for ensuring the quality and reliability of our fleet vehicles.Key Responsibilities:Perform routine maintenance tasks, including oil changes, filter replacements, and tire rotations.Conduct thorough...


  • Winona, Minnesota, United States Rihm Kenworth- Winona Full time

    Job Summary:Rihm Kenworth- Winona is seeking a highly skilled Branch Service Manager to lead the Service Department and drive operational excellence. The ideal candidate will have a strong background in automotive or truck service department experience, with a proven track record of supervisory experience.Key Responsibilities:Develop and implement department...


  • Winona, Minnesota, United States Rihm Kenworth- Winona Full time

    At Rihm Family Companies, we're driven by our 4 Es of Doing Business – Effective, Efficient, Equity, and Expansion.As a Branch Service Manager, you'll play a key role in overseeing the daily operations of our Branch Service Department. Your strong work ethic and appetite for growth will be essential in increasing your experience, skill set, and knowledge...


  • Winona, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and...


  • Winona, Minnesota, United States Aspen Dental Full time

    At Aspen Dental, we prioritize patient satisfaction and job stability. Our comprehensive training program, competitive compensation, and flexible scheduling enable you to thrive in your career. As a Patient Coordinator, you will have the opportunity to positively impact patients' lives and contribute to our mission of delivering exceptional dental care.Key...

  • Laundry Specialist

    4 weeks ago


    Winona, Minnesota, United States Winona Health Full time

    Job Title: Laundry Specialist - Environmental ServicesCompany Overview:Winona Health is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional service.Salary:The estimated annual salary for this position is $45,600, based on industry standards for a laundry specialist in the Midwest region.Job...


  • Winona, Minnesota, United States Winona Area Public Schools Full time

    Job Summary:Winona Area Public Schools is seeking a Substitute School Nutrition Worker to assist with food service duties in the absence of the regularly scheduled employee. The ideal candidate will be responsible for helping with food preparation, serving, and cleaning duties.Responsibilities: Assist with food preparation and serving duties Clean and...


  • Winona, Minnesota, United States Saint Mary's University of Minnesota Full time

    Job SummaryWe are seeking an Administrative Services Specialist to join our team at Saint Mary's University of Minnesota. This role will provide administrative support to executive-level professionals, manage calendars and scheduling, and coordinate meetings and events.Key ResponsibilitiesCoordinate calendars and scheduling for meetings and activities.Manage...


  • Winona, Minnesota, United States Good Shepherd Lutheran Services Full time

    Job Summary:As a Licensed Practical Nurse at Good Shepherd Lutheran Services, you will provide high-quality care to residents in a long-term care setting. Your primary responsibility will be to deliver individualized care to residents, ensuring their physical, emotional, and social needs are met. You will work closely with the registered nurse to develop and...


  • Winona, Minnesota, United States Gundersen Health System Full time

    Job Summary:We are seeking a motivated and passionate individual to join our vision services team at the Gundersen Winona Eye Clinic as an Ophthalmic Technician I. This role will focus on providing technical assistance to the eye practice by assisting the physician with appointments and diagnostic testing.Key Responsibilities: Collaborate with ophthalmic...


  • Winona, Minnesota, United States Loves Travel Stops & Country Store Full time

    Job Summary:Maintenance Technicians play a vital role in our operations by ensuring a safe, clean, and well-maintained environment. They assist their manager in maintaining smooth operations to swiftly serve our customers.Key Responsibilities:Provide exceptional customer service, resolving issues and ensuring a positive customer experience.Assist store,...