Patient Services Coordinator

2 weeks ago


Lansing, Michigan, United States Midwest Vision Partners Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities
  • Greet patients in a friendly and professional manner, checking them in and verifying their information.
  • Accurately enter and update patient demographics and insurance information in our medical records system.
  • Prepare patient charts and medical records for review and completion.
  • Collect and process patient payments, including copays and deductibles.
  • Respond to patient inquiries and resolve billing or charge disputes.
  • Monitor patient flow and adjust workflows as needed to ensure a smooth and efficient experience.
  • Act as a liaison between patients, guests, and clinical staff, providing exceptional customer service.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
What We Offer
  • Competitive wages and benefits package.
  • Generous paid time off program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
", "lang_code": "en"}

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