Banquet Operations Manager

2 weeks ago


Waimea, Hawaii, United States Auberge Resorts Full time
Banquet Operations Manager

Orchestrate seamless and unforgettable event experiences by overseeing the meticulous planning and execution of banquet operations. This role will have a keen eye for detail and a passion for delivering exceptional service.

Support and manage the Banquets Department while ensuring thorough communication and understanding with all internal and external stakeholders.

Assist with overseeing the setup, execution and breakdown of all events: social, corporate, wedding, and internal events.

Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.

Supervise, lead, and motivate the Banquet team including captains, servers, bartenders and house attendants towards achieving exceptional guest service results and complete associate engagement.

Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions.

Perform regular walk-throughs of all banquet spaces to ensure full compliance with Department of Health regulations and standards.

Oversight of Banquet billing and reconciliation.

Requirements:

  • At least 2 years of Banquet Event experience or related discipline and leadership experience required.
  • Experience in a luxury setting is preferred.
  • Proficient with technology.
  • Innovative spirit, solution and detail oriented and organized.
  • Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines.
  • Ability to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.

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