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Area Manager

2 months ago

Atlanta, Georgia, United States InsideHigherEd Full time
Job Title: Area Manager

We are seeking a highly skilled and experienced Area Manager to join our team at Georgia State University. As an Area Manager, you will be responsible for overseeing the operations of a residential area, supervising staff, and providing case management for residential issues and concerns.

Key Responsibilities:
  • Oversee operations for an area of campus ranging from approximately 1,000 to 1,800 students
  • Implement staff development, selection, training, and evaluation activities, programs, and processes
  • Assist residential hall staff with interpretation and implementation of Community Living Guide and Student Code of Conduct policies and procedures
  • Respond to customer service needs and concerns, resolve issues, answer questions, and clarify policy
  • Manage area programming and operational budgets
  • Participate in a 24-hour on-call rotation and respond to and address emergency situations and incidents
  • Collaborate with departmental colleagues and other campus units (as appropriate)
  • Communicate and maintain relationships with custodial and maintenance staff regarding facility issues; follow-up on facility issues to ensure completion of work orders and building repairs
  • Participate in departmental and university committees as assigned
  • Review and monitor area budget expenditures
  • Serve as a go-to person in the absence of the Assistant Director for Residence Life
Requirements:
  • Bachelor's degree and two years of supervisory/management experience; or a combination of education and related experience
  • Master's degree in College Student Personnel Administration, Higher Education, or closely related field is preferred and 2-3 years' full-time post-master's degree experience in residential student housing experience in a University setting
  • Experience working closely with students from diverse backgrounds in a higher education setting
  • Experience dealing with sensitive and confidential issues
  • Experience supervising para-professional staff
  • Experience with residential curriculum models
  • Ability to establish and maintain effective student/staff relationships
  • Knowledge and familiarity with academic advising or intervention strategies
  • Knowledge and skill in supervisory practices and techniques
  • Knowledge of counseling, conflict management, and crisis intervention strategies
  • Experience supervising entry-level professionals
  • Experience implementing student learning and program outcomes assessment
About Us:

Georgia State University is a public research university located in the heart of Atlanta. We are committed to providing a world-class education to our students and fostering a diverse and inclusive community.

We offer a comprehensive benefits package, including health, dental, vision, tuition assistance, retirement, and more. Our team is passionate about creating a positive and supportive work environment that allows our employees to thrive.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.