Operational Performance Manager

3 weeks ago


Wilton, Connecticut, United States EMCOR Facilities Services Full time
Job Description

The Site Manager role at EMCOR Facilities Services is a high-level position responsible for the overall performance of services across various sites in the Wilton, CT area. This individual will oversee daily operations, emergency responses, and special projects to ensure all Key Performance Indicators (KPIs) are met.

Main Responsibilities:

  • Coordinate workload to manage day-to-day activities, emergency assignments, and special projects to achieve KPI satisfaction.
  • Manage subcontractors and direct reports, including 24/7 coverage schedules.
  • Perform annual performance evaluations based on measurable goals for direct and indirect reports.
  • Hold subcontractors accountable to contract requirements and manage supplier relationships with centralized procurement support.
  • Ensure all work orders are accepted, completed, and closed within account-specific timeframes.
  • Respond to customer escalations (24/7) and facilitate constant communication between accounts, providers, and customers.
  • Investigate, develop, and implement projects, processes, or activities to reduce costs, increase quality levels, and meet standards using Root Cause Analysis (RCA).
  • Train, mentor, and review processes to ensure associate growth and development.
  • Maintain a positive relationship with customer Points of Contact.
  • Promote environmental health and safety by adhering to safety practices, investigating concerns, and making recommendations.
  • Analyze monthly reports to ensure strategic alignment and optimal delivery of service while identifying key operational and financial improvement opportunities.
  • Manage weekly and monthly AR & AP reports to maintain account current status.
  • Facilitate MBR and QBR's as scheduled.

About You

  • Bachelor's Degree in a relevant technical field (e.g., engineering, facilities management, or construction management) or equivalent combination of education and experience.
  • MBA preferred.
  • CPMM, CFM, or FMP certification preferred.
  • Skilled Trade license a plus; competency required.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  • 10+ years of Facility Maintenance Experience in a manufacturing environment as a key leader.
  • Strong computer skills, primarily utilizing Microsoft Office Suites including Excel, Word, Outlook, & Power Point.
  • Professional and friendly demeanor, willing to go above and beyond to accomplish the mission.

Estimated Salary Range: $120,000 - $150,000 per annum, depending on qualifications and experience.



  • Wilton, Connecticut, United States Chartwells K12 Full time

    We are seeking a highly skilled Sous Chef to join our team at Chartwells K12. As a key member of our culinary operations, you will be responsible for assisting with the overall success of our food program and overseeing culinary functions.">Job SummaryThis is a challenging and rewarding role that requires a high degree of organization, communication, and...


  • Wilton, Connecticut, United States Sunrise Senior Living Full time

    Job DescriptionWe are seeking a highly skilled Senior Dining Operations Manager to join our team at Sunrise Senior Living. In this role, you will be responsible for providing overall leadership and management of the dining operations in our community.About UsSunrise Senior Living has championed quality of life in senior care for over 30 years. We believe...

  • Accounting Manager

    2 days ago


    Wilton, Connecticut, United States Rolling Hills Country Club Full time

    Accounting Manager position available in Brookfield, CT. We are seeking a skilled Accounting Manager to lead our financial operations team at Rolling Hills Country Club. Estimated salary: $85,000 - $110,000 per year.


  • Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    Join a team of dedicated professionals at Advanced Radiology Consultants as an MRI Technologist. This is an excellent opportunity to advance your career in medical imaging.About UsOur company, Advanced Radiology Consultants, is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We strive to...


  • Wilton, Connecticut, United States Outback Steakhouse Full time

    About the Opportunity: Outback Steakhouse is seeking an experienced Restaurant Proprietor to join our team. This is a leadership role that requires strong business acumen, attention to detail, and a passion for delivering exceptional customer service.Key Responsibilities:Manage all aspects of restaurant operations, including staff supervision, inventory...


  • Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    Advanced Radiology Consultants is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists.We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment.Schedule:Evening Shift - Flexible hours with Saturday RotationThe MRI scanner...


  • Wilton, Connecticut, United States The Stamford Hospital Full time

    Job Title: Admissions Administrative Support SpecialistAbout the Role:The Stamford Hospital is seeking an experienced Administrative Assistant to join our Outpatient Rehab Administration Department. This dynamic individual will provide critical support to our team, ensuring seamless administrative and clerical operations.Key Responsibilities: Provide...


  • Wilton, Connecticut, United States Wilton School District Full time

    Wilton Public Schools seeks a Cafeteria Aide to join our team. The successful candidate will be responsible for ensuring the smooth operation of the school cafeteria and recess areas.The hourly position is available for the school calendar year, with an estimated salary range of $17 per hour.About the RoleMonitor student behavior and ensure proper conduct in...


  • Wilton, Connecticut, United States ASML Full time

    About the Role:The Sourcing Project Lead is responsible for leading cross-functional teams and suppliers to introduce new products into the supply chain efficiently. The ideal candidate will possess excellent communication and leadership skills, with a strong background in supply chain management and technical engineering.Main Responsibilities:Develop and...


  • Wilton, Connecticut, United States ASML US, LLC Full time

    Job DescriptionWe are seeking a highly skilled Process Optimization Expert to join our team at ASML US, LLC.About the JobThis exciting role involves collaborating with our Business Adoption Team (BAT) to drive Planning excellence. The successful candidate will leverage their expertise in process improvement and change management to analyze and promote...


  • Wilton, Connecticut, United States ASML US, LLC Full time

    Job DescriptionThe First Line Support Production Engineer position is responsible for providing rapid response to resolvedisturbance notices related to engineering issues and performing engineering steps listed in the production operator dashboard (POD) to support output.This role requires a strong understanding of optical engineering principles and...

  • CT Imaging Specialist

    2 weeks ago


    Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    Diagnostic CT Technologist RoleWe are seeking a skilled and motivated individual to perform high-quality CT exams in accordance with established protocols.The ideal candidate will have superior knowledge of cross-sectional anatomy, CT technology, and procedures including 3D reconstruction.Educational Requirements:A college degree is preferred, along with...


  • Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    Job OverviewAt Advanced Radiology Consultants, we're seeking a skilled Diagnostic Imaging Specialist to join our team of dedicated professionals.About the RoleThis position offers an exciting opportunity to work in a dynamic and caring environment, delivering exceptional patient care and diagnostic imaging services.ResponsibilitiesPerform MRI exams with...


  • Wilton, Connecticut, United States Nuvance Health Med Practice CT Full time

    Obesity Medicine Opportunity in Fairfield County, ConnecticutDanbury Hospital's Metabolic & Medical Weight Management Program is seeking a highly skilled obesity medicine physician to join our team in Newtown, Connecticut. Our program provides comprehensive evaluations and management of obesity as a chronic disease with a focus on health and wellness.We see...


  • Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    Job Title: General Radiology TechnologistJob DescriptionAt Advanced Radiology Consultants, we are seeking a highly skilled and dedicated General Radiology Technologist to join our team. As a key member of our radiology department, you will be responsible for performing diagnostic radiographic and fluoroscopic procedures while ensuring the highest level of...


  • Wilton, Connecticut, United States Advanced Radiology Consultants Full time

    At Advanced Radiology Consultants, we are committed to delivering exceptional patient care and providing a rewarding work environment for our team members.We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance,...


  • Wilton, Connecticut, United States Sunrise Senior Living Full time

    About Sunrise Senior Living">Sunrise Senior Living has been championing quality of life in senior care for over 30 years, driven by a commitment to providing high-quality care with a personal touch and encouraging residents to enjoy life to the fullest.Our CultureWe believe our team members are our greatest resource, and we're seeking individuals who share...


  • Wilton, Minnesota, United States Aramark Full time

    Job SummaryWe are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our food service facilities. This is an exciting opportunity for a results-driven professional to lead a team and drive business success.About the RoleThe Restaurant Operations Manager will be responsible for developing and implementing strategies to improve...


  • Wilton, Iowa, United States Ace Hardware Corporation Full time

    About This RoleAce Hardware Corporation is seeking an experienced Logistics Operations Manager to join our team. In this role, you will be responsible for developing and maintaining transportation and distribution procedures, managing a fleet of drivers, and ensuring seamless logistics operations.


  • Wilton, Minnesota, United States Aramark Full time

    At Aramark, we are committed to delivering exceptional dining experiences for our customers. As a Dining Operations Manager, you will play a key role in leading our team to achieve this goal.About the RoleThis is an exciting opportunity for an experienced leader to join our team as a Dining Operations Manager. You will be responsible for overseeing the daily...


  • Wilton, United States AIG Full time

    Reporting to AIG GOE Finance Business partner, the VP Finance Operations Project Management Leader will be responsible for developing finance operations and reporting infrastructure working closely with global Treasury, FP&A, GOE and business functional teams to lead and drive setting up new Budget to Pay (B2P) spend, and related cash forecasting and...

  • Site Manager

    2 months ago


    Wilton, United States EMCOR Facilities Services Full time

    About Us:EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.Job Title:...


  • Wilton, United States AIG Full time

    Reporting to the Assistant Director, Accounting - NA, the scope of this role is to support financial and operational controllership for AIG’s US-domiciled General Insurance legal entities, including treasury and capital activities. The ideal candidate will bring bedrock skills in controlling, analytics, and financial reporting in the P&C insurance...

  • Traffic Manager

    1 month ago


    Wilton, United States Ace Hardware Corporation Full time

    Hours:Monday - FridayAbout this role The Traffic Manager is responsible for developing and maintaining our transportation and distribution procedures. Responsible for selection of appropriate delivery methods to minimize delivery costs, maximize delivery efficiency and customer satisfaction. Manage our existing driver fleet and look to build on an already...

  • Non CDL Driver

    4 months ago


    Wilton, United States Student Transportation of America Full time

    PAID TRAINING Schedule: Monday-Friday Hours: 25-30 on average Detailed Description: Student Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset. Operating more than 22,000 vehicles throughout the U.S. and Canada, our Family of Companies...

  • Non CDL Driver

    4 months ago


    Wilton, United States Student Transportation of America Full time

    PAID TRAINING Schedule: Monday-Friday Hours: 25-30 on average Detailed Description: Student Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset. Operating more than 22,000 vehicles throughout the U.S. and Canada, our Family of Companies...


  • Wilton, Iowa, United States Four Seasons Racquet Club Full time

    Four Seasons Racquet Club in Wilton seeks part-time staff to support our day and night shifts. As a member of our team, you will be responsible for meeting/greeting guests, answering phones, processing court reservations, and managing program sign-ups.Company OverviewWe are a tennis club with both indoor and outdoor courts, offering a unique opportunity for...


  • Wilton Center, United States Career Group Full time

    Career Group is hiring a Support Operations Specialist to join their dynamic team. In this role, you will be responsible for providing administrative support to the CEO, including calendar management, document preparation, email responses, research, and project assistance.This is a hybrid role, requiring some in-office work and remote work, Monday through...


  • Wilton, United States Tauck Full time

    Job Description A detail-oriented thinker with excellent writing and research skills. Responsible for the creation and management of a wide array of internal and external company messaging including pre- and post-journey communications to guests and travel advisors, crisis management communications, and statements supporting the Reservations Department and...

  • CT Technologist

    4 weeks ago


    Wilton, United States Advanced Radiology Consultants Full time

    Job DescriptionJob DescriptionWE OFFER COMPETITIVE RATES AND FLEXIBLE SCHEDULES! Join our Culture of Caring! Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and...

  • SOUS CHEF I

    3 days ago


    Wilton, United States Chartwells K12 Full time

    Job DescriptionJob Description Chartwells K12 We are hiring immediately for a SOUS CHEF I position.Location: Wilton Schools; 395 DANBURY Rd Wilton, CT 06897. Note: online applications accepted only.Schedule: Full Time; Monday- Friday, 6am- 4pm. Requirement: Previous culinary experience with menus and forecasting, ordering and inventory. Salary: $55,000 per...


  • Wilton (Gansevoort), United States Ace Hardware Full time

    OverviewAce Hardware Corporation is a leading provider of home improvement products and services. As a Traffic Manager, you will play a critical role in ensuring the efficient movement of goods from our retail support center to customers nationwide.Estimated Salary$87,000 - $109,000 per year, depending on experience and qualifications.Job DescriptionThe...


  • Wilton, United States MRG Exams Full time

    Work can be performed by a Nurse Practitioner or Physician AssistantWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process.In performing Disability Assessments, you will review medical records electronically through a web portal and...

  • Mammo Technologist

    4 weeks ago


    Wilton, United States Advanced Radiology Consultants Full time

    Job DescriptionJob DescriptionJoin our Culture of Caring! Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment. Schedule: Monday-Friday Day...


  • Wilton, United States MRG Exams Full time

    Work can be performed by a Nurse Practitioner or Physician AssistantWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process.In performing Disability Assessments, you will review medical records electronically through a web portal and...


  • Wilton, United States MRG Exams Full time

    Work can be performed by a Nurse Practitioner or Physician AssistantWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process.In performing Disability Assessments, you will review medical records electronically through a web portal and...


  • wilton, United States MRG Exams Full time

    Work can be performed by a Nurse Practitioner or Physician AssistantWe are looking for the right Nurse Practitioner or Physician Assistant to perform medical assessments on United States Veterans as part of the VA's disability benefits process.In performing Disability Assessments, you will review medical records electronically through a web portal and...