Guest Service Coordinator

4 days ago


Scottsdale, Arizona, United States Lolo's Chicken and Waffle Full time
Job Summary

We are seeking a highly skilled and customer-focused Hostess to join our team at Lolo's Chicken and Waffles. As the first point of contact for our guests, you will be responsible for setting the tone for their dining experience.

Estimated Salary: $30,000 - $40,000 per year

Main Responsibilities
  • Monitor open dining sections and ensure clean tables are available for guests.
  • Estimate wait times and communicate with guests in a timely manner.
  • Manage the guest waiting list and ensure efficient seating.
  • Provide exceptional customer service by meeting the needs of guests while they wait.
  • Answer phone calls, book reservations, and relocate tables as needed to accommodate large parties.
Essential Qualifications
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Basic math skills to estimate wait times accurately.
  • Documentation of legal U.S. residency.
  • A Food Handlers Card.
Perks
  • Dental insurance.
  • Health insurance.
],

  • Scottsdale, Arizona, United States Extended Stay Full time

    At Extended Stay, we pride ourselves on our commitment to customer satisfaction. As a Guest Services Coordinator, you will be responsible for:Job SummaryProviding excellent service to guests, responding to their needs in a prompt and courteous manner.Key FunctionsProcessing guest requests and resolving issues efficiently.Coordinating front desk operations,...


  • Scottsdale, Arizona, United States Marriott Full time

    **Job Summary:**We are seeking a highly skilled Guest Arrival Expert to join our team at Marriott Hotels. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences from arrival to departure.Key Responsibilities:Deliver personalized services to guests, ensuring their stay is memorable and enjoyable.Process...


  • Scottsdale, Arizona, United States Extended Stay Full time

    At Extended Stay, we're committed to providing our guests with a welcoming and comfortable environment. As a Guest Services Rep, you will be responsible for creating this experience by delivering exceptional customer service, handling guest requests efficiently, and maintaining a clean and organized workspace.Job OverviewThis role is perfect for individuals...


  • Scottsdale, Arizona, United States Marriott Full time

    Company Overview">Marriott Hotels is a global leader in the hospitality industry, known for its commitment to quality and customer satisfaction. Our team of professionals works tirelessly to ensure that every guest has an exceptional experience.">Job Description">We are seeking a Guest Experience Coordinator to join our team at Marriott Hotels. This role...


  • Scottsdale, Arizona, United States Marriott Full time

    Are you passionate about providing excellent customer service? Marriott Hotels is looking for a dedicated Guest Experience Coordinator to lead our front desk operations.Take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences;Complete reports to track guest satisfaction and operational...


  • Scottsdale, Arizona, United States Extended Stay America Full time

    Job DescriptionThe Guest Services Representative position is responsible for providing exceptional guest experiences at Extended Stay America hotels. Key responsibilities include assisting guests, responding to requests, and resolving issues in a timely and professional manner.Main Responsibilities:Assist guests with check-in, check-out, and room...


  • Scottsdale, Arizona, United States Crescent Services Full time

    About Our HotelCrescent Services is a reputable hotel chain known for its exceptional service and comfortable accommodations. We are committed to providing our guests with a memorable experience and strive to exceed their expectations.Job DescriptionWe are seeking a highly skilled and motivated Front Desk Agent to join our team. As a key member of our front...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Role Summary:As a Guest Room Refreshment Coordinator at HCW Hospitality, you will play a crucial role in ensuring our guests enjoy a refreshing and enjoyable stay. You will be responsible for restocking and maintaining mini bars in guest rooms, while providing top-notch customer service and support to our guests.Key Responsibilities:Coordinate the...


  • Scottsdale, Arizona, United States HYATT Hotels Full time

    Job DescriptionAs a Guest Experience Supervisor, you will be responsible for overseeing and enhancing the overall guest experience at the hotel as well as our Grand Club. This person will be the primary point-of-contact for VIP guests, ensuring their needs are met and expectations are exceeded. The Guest Experience Supervisor will collaborate with various...


  • Scottsdale, Arizona, United States Open Network Exchange Full time

    ResponsibilitiesAs a Guest Experience Coordinator, your primary focus will be on delivering exceptional customer experiences. Your duties will include:Providing personalized support to customers via phone, email, and chat.Resolving customer complaints and concerns in a timely and professional manner.Upselling and cross-selling relevant products and services...


  • Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

    Job OverviewAs a Guest Experience Coordinator at Hyatt House Scottsdale, you will play a vital role in creating memorable experiences for our guests. Your attention to detail and commitment to excellence will ensure that every guest feels valued and respected.Key ResponsibilitiesClean and maintain hotel rooms, common areas, and amenities to the highest...


  • Scottsdale, Arizona, United States Extended Stay America Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Guest Services Representative to join our team at Extended Stay America. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, processing reservations, and maintaining a clean and organized workspace.You will work closely with our...


  • Scottsdale, Arizona, United States Thompson105 Full time

    About Thompson105We are a family-friendly restaurant located in the McDowell Mountain neighborhood, offering stunning views of Thompson Peak. Our design philosophy is centered around bringing the outdoors in, creating a warm and welcoming atmosphere for our guests.Our TeamWe pride ourselves on being a collaborative and supportive team, dedicated to...


  • Scottsdale, Arizona, United States Marriott Full time

    **Job Overview**We are seeking a highly skilled Guest Service Expert to join our team at The Phoenician, A Luxury Collection Resort in Scottsdale, Arizona. As a Guest Service Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless interactions with our guests, and creating memorable moments that exceed their...


  • Scottsdale, Arizona, United States Crescent Hotels and Resorts Full time

    Job DescriptionGreet guests and complete the registration process, ensuring a seamless experience. This includes inputting and retrieving information from our system, confirming guest details and room rates, selecting rooms, coding electronic keys, promoting marketing programs, and providing a welcome packet.Assist with check-out, accurately accounting for...


  • Scottsdale, Arizona, United States Extended Stay Full time

    About Extended StayWe are a leading provider of extended stay accommodations. Our team is dedicated to delivering exceptional service and creating a welcoming environment for our guests.Job OverviewThe Guest Services Rep will be responsible for assisting guests at all times, responding to guest requests, and processing reservations, registration, payment,...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    At HCW Hospitality, we create unforgettable experiences for every guest. We're looking for a skilled Guest Service Representative to join our team as a Host/Cashier. This role requires attention to detail, excellent communication skills, and the ability to handle transactions accurately and efficiently.Job OverviewThis position is an exciting opportunity to...


  • Scottsdale, Arizona, United States Extended Stay Full time

    **Why Choose Us?**We offer a unique blend of comfort, convenience, and affordability that sets us apart from other hotels. Our guests appreciate our clean and spacious rooms, modern amenities, and friendly staff.**Job Description**As a Guest Services Representative, you will be the face of our hotel, interacting with guests daily to ensure their stay is...


  • Scottsdale, Arizona, United States Extended Stay America Full time

    About the RoleThe Guest Services Representative is a critical position at Extended Stay America, responsible for creating a positive and memorable experience for our guests. We are looking for a detail-oriented and organized individual who can effectively manage multiple tasks and prioritize guest needs.Key ResponsibilitiesGuest Service: Provide prompt and...


  • Scottsdale, Arizona, United States Marriott Full time

    Job DescriptionWe are seeking a skilled Guest Services Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our guests, while also working closely with our sales team to maximize revenue and ensure that our guests receive the best possible experience.The ideal candidate will have excellent...