Customer Engagement Specialist in Automotive Sales
4 weeks ago
We are seeking a dedicated Customer Service / Business Development Representative to enhance our team.
What We Offer
- Attractive salary commensurate with experience
- Comprehensive health, dental, and vision insurance
- 401(k) retirement savings plan
- Generous paid time off and holiday benefits
Your Role
- Handle incoming calls from customers
- Manage customer inquiries and appointment scheduling
- Engage with clients through multiple communication channels
- Work closely with sales managers on online leads
- Coordinate customer appointments effectively
- Maintain accurate customer information in the CRM
- Follow up with current and prospective clients
- Ensure exceptional customer service experiences
- Stay updated on vehicle features and current promotions
- Contribute to team objectives and foster a positive workplace culture
Ideal Candidate Profile
- Proficient telephone communication skills
- Exceptional verbal and written communication abilities
- Capability to build rapport with clients
- Strong organizational and multitasking skills
- Expertise in customer follow-up processes
- Previous experience in a call center setting
We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
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