Customer Engagement Specialist in Automotive Sales

4 weeks ago


Indianapolis, Indiana, United States Eastgate Chrysler Dodge Jeep Ram Full time
Join Our Team at Eastgate Chrysler Jeep Dodge Ram

We are seeking a dedicated Customer Service / Business Development Representative to enhance our team.

What We Offer

  • Attractive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement savings plan
  • Generous paid time off and holiday benefits

Your Role

  • Handle incoming calls from customers
  • Manage customer inquiries and appointment scheduling
  • Engage with clients through multiple communication channels
  • Work closely with sales managers on online leads
  • Coordinate customer appointments effectively
  • Maintain accurate customer information in the CRM
  • Follow up with current and prospective clients
  • Ensure exceptional customer service experiences
  • Stay updated on vehicle features and current promotions
  • Contribute to team objectives and foster a positive workplace culture

Ideal Candidate Profile

  • Proficient telephone communication skills
  • Exceptional verbal and written communication abilities
  • Capability to build rapport with clients
  • Strong organizational and multitasking skills
  • Expertise in customer follow-up processes
  • Previous experience in a call center setting

We are committed to creating a diverse environment and are proud to be an equal opportunity employer.



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