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Care Coach Coordinator

2 months ago

Hollywood, Florida, United States CenterWell Home Health Full time
About the Role

We are seeking a highly motivated and compassionate Care Coach Coordinator to join our team at CenterWell Home Health. As a Care Coach Coordinator, you will play a vital role in evaluating members' needs and requirements to achieve and/or maintain optimal wellness states.

Key Responsibilities
  • Evaluate members' needs and requirements to establish a member-specific care plan.
  • Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being.
  • Plan and implement interventions to meet members' needs.
  • Coordinate services and monitor and evaluate the case management plan against members' personal goals.
  • Guide members/families towards resources appropriate for their care.
  • Facilitate interactions with other payer sources, providers, interdisciplinary teams, and others involved in members' care as appropriate and required by our comprehensive contract.
Requirements
  • Care Coaches shall meet one of the following qualifications:
    • Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
    • Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
    • Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.
    • Case Worker with a minimum of 6 years of Health Services/Case Management Experience.
  • Prior experience with Medicare & Medicaid recipients.
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
  • AHCA Fingerprint Required.
  • This role is considered patient-facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • Ability to work Monday-Friday 8:30am-5:00pm.
Preferred Qualifications
  • Bilingual English/Spanish with ability to pass a Language Proficiency Exam.
  • Prior nursing home diversion or long-term care case management experience.
  • Experience with electronic case note documentation and documenting in multiple computer applications/systems.
  • Experience working with geriatric populations.
  • Experience with health promotion, coaching, and wellness.
  • Knowledge of community health and social service agencies and additional community resources.
  • 701B Certification.
  • Medication application (RFA) experience.
About Us

CenterWell Home Health is committed to putting health first for our teammates, our customers, and our company. Through our services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it.