Appointment Scheduling Specialist

3 weeks ago


Beachwood, Ohio, United States Cleveland Clinic Full time
About the Role

This Appointment Scheduling Specialist position is an exciting opportunity to work in a dynamic and patient-centered environment. You will be responsible for scheduling appointments, verifying insurance data, and coordinating clinic-wide resources to meet patient needs.

Responsibilities
  1. Provide customer service to patients by scheduling appointments, handling inquiries, and resolving issues.
  2. Verify patient demographic and insurance information.
  3. Coordinate with healthcare teams to ensure seamless patient care.
  4. Develop strong relationships with patients, families, and healthcare professionals.
  5. Stay up-to-date on policy changes, procedures, and best practices.
Requirements
  • 3+ years of experience in a customer-facing role.
  • Excellent communication, organizational, and problem-solving skills.
  • Able to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Familiarity with electronic health records (EHRs) and/or practice management systems.
Compensation and Benefits

The estimated annual salary for this role is $55,000 - $75,000, depending on experience. The Cleveland Clinic provides a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.



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